August 10 - 13, 2020
The Sheraton, Boston
Simon’s career has been focused on unlocking the opportunities of technology and retail amidst evolving customer behaviors. Prior to his role as President of Jet.com, Simon was CEO of the VC-backed online marketplace notonthehighstreet.com that connected 5000 of the UK’s best small creative businesses with customers around the world. There, he led the business through significant growth and a successful Series E fundraise. Prior to notonthehighstreet.com, much of Simon’s career has been spent in grocery retail both on and offline.
In 2003, Simon joined Tesco and over the next seven years led a variety of projects developing the operating model for the UK business. This time also included a year where he was Store Manager of one of the UK's largest hypermarkets. In 2010, he joined Ocado as Director of Non-Food with responsibility for building general merchandise platforms to link in with Ocado’s home delivery network (the first of which was pet business fetch.co.uk).
Simon re-joined Tesco in June 2013 as Managing Director of Grocery Home Shopping leading the business in the UK and 10 countries across Europe and Asia. Ultimately, he become Online Director in January 2015 with accountability for all online businesses in the Tesco group.
John Mulliken leads software development, infrastructure, technology innovation and catalog merchandising for Wayfair. Previously, John led the company’s international operations. In 2010, John founded Joss & Main, the Wayfair brand where beautiful furniture and finds meet irresistible savings. In 2013, he drove the creation of Birch Lane and led the integration of DwellStudio into Wayfair's growing portfolio of lifestyle brands. A management consultant for more than a decade, John was a Principal at The Boston Consulting Group, where he helped found the multi-channel retail group and the Global Center for Consumer Insight. He also held leadership roles at two internet start-ups, where he was the first employee and first software developer. John received an M.B.A. from the London Business School and a B.A. in mathematics from Reed College. Originally from New York City, John and his family currently live in Boston
Rakuten Kobo Inc.
Michael Tamblyn is the President and Chief Executive Officer at Rakuten Kobo. Driving growth, profitability and international expansion in a fiercely competitive market, he combines a passion for reading with a deep focus on the hardware and software experiences that can make a customer’s reading life better.
A passionate and engaging presenter and commentator, Michael speaks internationally on digital media, publishing and mobile technology and has been featured in The New Yorker, Wired, Canadian Business, National Post, Globe and Mail and The New York Times.
Michael has been a part of Rakuten Kobo’s executive team since its inception in 2009, and previously held the role of Chief Content Officer.
Prior to joining Kobo, Michael was the founding CEO of the supply chain agency, BookNet Canada and co-founded Canada’s first online bookstore, Bookshelf.ca, purchased by Indigo Books & Music in 1998 to create Indigo.ca.
Michael holds a Masters in Business Administration from the University of Western Ontario.
Brad Wolansky is the Chief Executive Officer at Dover Saddlery, the largest multichannel retailer of equestrian products in the United States. Brad brings a wealth of leadership and experience to the business. His strengths in operational excellence, omni channel marketing, product development and over 30 years in retail both in the private and public sectors, coupled with his passion and drive to put the customer first, establishes Brad as a strong leader and mentor for growing brands.
In addition to Brad’s current position as Dover Saddlery CEO, he spent time as Chief Digital Officer at Performance Sports Group via Boston’s B2C Partners, President, Consumer Direct, and President, Fundraising as well as Chief Marketing Officer for Yankee Candle, part of Newell Brands. Prior to joining Yankee Candle, Brad was CEO of The Golf Warehouse for Redcats USA and spent over 10 years with The Orvis Company, managing catalog and product development and most recently VP of Global E-Commerce. Brad was also Director of E-Commerce Merchandising for Wilson's Leather, spent time at L.L. Bean, has engineered two start-ups, and for ten years ran a family-owned group of luggage and gift stores.
Ken Natori is the President of The Natori Company, a designer fashion brand with collections ranging from ready-to-wear, lingerie, and sleepwear, to home textiles and accessories, bath, fragrance and legwear. Before becoming President, he ran the company's e-commerce and licensing businesses, and also helped oversee the finance, public relations and marketing departments. Prior to Natori, Ken worked as both a TV and Radio Reporter for Bloomberg, L.P. and in International Equities at Lehman Brothers. Ken holds an MBA from Stanford University's Graduate School of Business and a B.A. from Amherst College.
The House of Natori was founded in 1977 and today is one of the fashion industry's most recognizable designer brands. Each of the Natori brand collections -- Josie Natori, Natori, N Natori and Josie by Natori -- is a reflection of the namesake designer's distinctive, East/West aesthetic.
Chief Digital Officer
Citizen Watch Company
Barbara is Chief Digital Officer at Citizen Watch America, where she leads the vision and execution of the company’s digital strategy, leveraging her wealth of B2B and B2C experience in specialty retail and fashion/apparel to drive brand equity, consumer engagement, and business growth across all channels and touchpoints.
Prior to joining Citizen, Barbara led digital teams at Ralph Lauren, Godiva Chocolatier, and The Metropolitan Museum of Art.
Citizen Watch America is a wholly-owned subsidiary of Citizen Watch Co. Ltd. of Japan, which owns its eponymous brand, as well as Bulova, Caravelle, Wittnauer, Arnold & Sons, Swiss brands Frederique Constant and Alpina, and others.
Co-Founder & Chief Creative Officer
Rosie O’Neill is the co-Founder and co-CEO of Sugarfina, a fast-growing luxury confections brand. Inspired by a third-date screening of Willy Wonka and the Chocolate Factory, Rosie and her co-founder and fiancé, Josh Resnick, dreamed up a “candy boutique for grown-ups,” featuring the finest sweets from artisan candy makers around the world. With more than 50 retail locations across North America, Sugarfina has built a reputation as the category disruptor in the $200-billion confections industry and was recently named to Fast Company’s “World’s 50 Most Innovative Companies” and “World’s 10 Most Innovative Retailers.”
Founder & CEO
A few years ago, Susan Tynan framed four National Parks posters. When they rang up at $1600, she funneled her sticker shock into a revolutionary idea. She felt sure that if someone made high-quality custom framing easy and affordable, people would frame a lot more - and they have. Since 2014, Tynan has grown Framebridge from the ground up.
Prior to Framebridge, Tynan held product and business development roles at several consumer technology startups including LivingSocial, Taxi Magic, and Revolution Health. She began her career at Accenture and served as a management advisor on technology and customer service for the Obama White House. Tynan is a graduate of the University of Virgina and Harvard Business School.
Framebridge has raised over $67M in venture financing from T. Rowe Price, New Enterprise Associates, Revolution Ventures, SWaN & Legend, Crate and Barrel Co-Founder Gordon Segal, Co-Founder and former CEO of LivingSocial Tim O’Shaughnessy, and former President and COO of Rent the Runway Beth Kaplan.
President of North America and HelloFresh Group Management Board
Tobias brings two decades of management experience in developing, launching and operating direct-to-consumer products and business services solutions, both for private and public companies. Most recently, he served as the President of Radial Inc., a leading provider in omnichannel ecommerce technology and operations solutions for retailers, formerly known as eBay Enterprise and Innotrac.
Prior, Tobias was the Managing Director and Chief Operating Officer of a European full-service e-commerce and business process solutions provider. He served as a member of the Executive Management Team at Loyalty Partner GmbH to create "Payback", one of the leading CRM and loyalty platforms.
Based in HelloFresh's NYC headquarters, Tobias focuses on long-term strategy, business planning, organization and leadership development. Tobias’ favorite HelloFresh recipe is Saucy Thyme Steak.
CEO & Founder,
Tom Patterson was born and raised in South Dakota. He studied at Arizona State University, eventually becoming a successful Medical Device Salesperson. In 2008, after years on the road as an unsatisfied consumer in need of more fitted and functional base layers, he founded Tommy John with his wife Erin Fujimoto. They initially developed an innovative collection of undergarments made of propriety materials – patented stay tucked undershirts, non-bunching underwear and socks that never fall down. Now Tommy John is recognized as an exciting lifestyle brand, ever expanding, and leading the way in terms of fabric, fit and functionality for men and women alike.
Co-Founder and CEO
Jennie Baik is an avid consumer technology and next generation retail strategist and currently serves as the CEO and Co-founder of Orchard Mile, a newly launched digital shopping experience that is the first and only fashion platform that allows women to shop the full assortment of their favorite contemporary and luxury brands’ sites, updated daily, in one place, with the ease of one checkout.
Previous to her role at Orchard Mile, Ms. Baik served as the Head of Strategy for Burberry Americas from September 2012 to July 2014, where she focused on creating powerful brand experiences to position the company for multi-national growth. She also served in various positions in her four years at Omnicom Group; including as Director of Strategy & Business Development from 2010-2012, where she was responsible for the development and execution of a strategy to harness the power of big data to create targeted marketing campaigns. While at Omnicom, Ms. Baik also led teams in architecting integrated marketing strategies, focusing on developing rich brand identities and communicating these stories both online and offline. Ms. Baik also spent time as a management consultant at Booz Allen & Co. as well as in leveraged finance at Goldman Sachs prior to graduating from business school.
Ms. Baik received her Masters degree from Harvard Business School in 2008 and also holds a BBA/BA in Business Honors and Plan II from the University of Texas at Austin. She is a frequent notable speaker at the annual Harvard Business School’s annual Dynamic Women in Business and the Retail and Luxury Goods conference, as well as the Luxury Marketing Council’s events in the New York area.
Co- Founder & CEO
Sean Kelly is the CEO and co-founder of SnackNation, a tech-enabled CPG marketplace that serves today’s most innovative, best-tasting and emerging food and beverage brands to high value consumers at their most engaged moments.
Sean is a frequent speaker and contributing author on culture, leadership and the food industry, and co-hosts Brand Builder, a CPG-focused podcast about scaling high-performing teams and businesses. Forbes magazine called him one of the top 30 leaders under 30 and one of America’s most promising CEOs under 35, and he’s been recognized by Comparably as one of the country’s top 50 small-to-medium sized business CEOs. He holds a degree in Biomedical Engineering from Columbia University.
Wombi Rose is co-founder and CEO of Lovepop.
Wombi studied naval architecture and marine engineering at Webb Institute, where he met his future business partner and best friend John Wise. Wombi received a Masters degree from MIT, and joined McKinsey & Company before heading to Harvard Business School with Wise. On a business school trip to Vietnam, they discovered incredible hand-crafted paper cards and were inspired. They combined that ancient art form with the sliceform structure used in ship design to develop Slicegami™, and Lovepop was born.
Lovepop is reinventing the social expressions industry with an imagination meets engineering approach to design. Lovepop earned an investment from Kevin O’Leary on ABC’s Shark Tank in 2015, won Inc. Magazine’s Design Awards for Category Reinvention in 2017, has been featured on Good Morning America, 20/20, The View, and created one-of-a-kind pop-up art to reveal the winners at the 2017 Billboard Music Awards.
With Lovepop, Wombi is on a mission to create one billion magical moments across the globe. Most recently, we launched Lovepop Weddings, a fully customizable experience that allows couples to create handcrafted, 3D invitation suites that reflect their unique love story.
Scot defines the term ‘social entrepreneur’ and has made it his life’s work to balance profitable business ventures with making the world a better place.
In 2005, he collaborated with The Mark Wahlberg Foundation and The Boys and Girls Clubs of Boston to create Camp Northbound - a residential camp for kids growing up in the inner cities of Boston.
Following the success of Camp Northbound, Scot set out to build a similar program for kids in New York City’s most underfunded communities, creating Camp Power. In ten years, this volunteer-based nonprofit organization has served thousands of kids, providing life-changing experiences, positive role models and college scholarships.
After seeing many Camp Power kids carrying their belongings in trash bags, he and his wife founded STATE Bags - a one for one bag brand serving local kids in situations of need. He has worked to evolve their charitable model through STATE's innovative giving initiatives and #WhatDoWeTellTheKids platform.
A graduate of UVM and Boston native, Scot currently resides in Brooklyn with his wife, two kids and dog, Pokey.
Dan Smith has been an executive at the intersection of consumers, commerce, media and mobile technology for more than 10 years. In March of 2016 Dan joined ASICS Corporation by way of acquisition of Runkeeper - a Boston-based mobile fitness service and community of more than thirty million members across 180 countries.
In June of 2017 he was appointed Senior General Manager and head of ASICS new Digital Consumer division where he is responsible for consumer businesses and platforms including Digital Commerce, Fitness, Media and Membership.
Prior to his work at Runkeeper and ASICS, Mr. Smith held positions as CEO or CTO in several commerce, media and payment companies including Head of Technology at Heartland Payment Systems.
Dan is a native Bostonian, holds degrees in Electrical Engineering and Computer Science from Merrimack College. He earned his Masters in Business Administration with concentrations in marketing and international economics from MIT where he was a Sloan Fellow.
Co-Founder, Head of Merchandising,
Born and raised in Phoenix, Arizona, Erin Fujimoto studied finance at Arizona State University before beginning her career as a financial adviser at JP Morgan. After listening to her husband’s relentless frustrations with ill-fitting undershirts, Fujimoto and Tom Patterson founded Tommy John in 2008 with the goal of bringing more comfortable and innovative solutions to market. Together they've spent the last 10 years reimagining the fabric, fit, and function of men’s underwear and apparel before successfully introducing their debut women’s collection in 2018.
Jackson Jeyanayagam is currently Chief Marketing Officer for Boxed.com, leading all marketing efforts for the fast-growing e-commerce start-up. Previously, Jackson was Head of Digital for Chipotle responsible for leading all digital marketing efforts including mobile, content, social media, CRM and analytics.
In his prior role, Jackson was SVP, Digital Strategy at Taylor where he built and oversaw the digital marketing practice group and supported a number of brands including Diageo, P&G, Nestle, Jordan Brand, NASCAR, Starwood, 3M and Capital One. Before Taylor, Jackson was a Director at Citizen Paine where he led social media integration and influencer marketing for Old Spice as well as Dentyne, working closely with each brand team and their collective agencies to create and implement through the line campaigns.
Jackson started his career at Waggener Edstrom working with clients such as Microsoft and T-Mobile. Personally, Jackson serves on the Board of Directors for the University of Oregon Alumni Association as well as the Arts & Business Council of New York. He is also on the Advisory Board for Dynamic Signal and DriverMiles.
Bogdan Constantin is the co-founder of Menguin - the world’s highest rated online suit and tuxedo rental company and served as CMO of Generation Tux and Menguin. He scaled Menguin to an exit with Generation Tux in 2017 after growing Menguin at nearly an 800% CAGR over three years. Bogdan loves the consumer space and in particular bringing innovation to untouched aspects of the consumer economy. Before founding Menguin, Bogdan worked for a number of Fortune 500 companies in finance, strategy and consulting roles. He speaks 5 languages and attended the University of Georgia. He presently lives in Louisville, KY where Generation Tux is headquartered with his wife, daughter and lovable malamute mix.
SVP, Technology & Transformation
Chris is the Senior Vice President of the Vistaprint Technology & Transformation team. The Technology team is responsible for the design, development and operation of all aspects of the vistaprint.com website including site merchandising, design experience, checkout experience and channel technology. In addition, Chris is responsible for leading the Transformation organization (traditionally called HR) which is responsible for transforming the way the company thinks and works.
SVP, Customer Experience
As SVP of Experience, Eleanor is responsible for bringing the Casper brand to life through digital and offline retail experiences. Her job is to constantly think across channels, working with talented design teams to create joyful customer experiences that make bedtime cool again.
Prior to Casper, Eleanor spent nearly 10 years at the design firm IDEO, where she led the development of dozens of award-winning products and brand experiences for startups and Fortune 500 companies. Prior to IDEO, she worked as a product designer at Volkswagen.
Eleanor holds a Bachelor of Science in Product Design and a Master of Science in Mechanical Engineering from Stanford University.
Head of Growth, Chief Product Officer
David Wolfe is Chief Growth Officer at Goldbely, a two-sided food marketplace, where he is responsible for acquiring new market participants and maximizing their respective life-time value.
David has spent in B-C and marketplace firms designing and building products as well as driving growth in both single sided and multi-sided market contexts. He has worked as an executive in Growth and Product roles at Napster, BuyWithMe, InteractiveOne, Mylife, and others
David fundamentally believes in the power of data and quantitative models to drive evidenced based decision making at both strategic and operational levels
Chief Digital Officer
America’s Test Kitchen
Fran is the Chief Digital Officer at America’s Test Kitchen where he is responsible for defining and executing the company’s digital strategy across our three membership web sites, online cooking school, digital marketing, social media and ecommerce. Prior to joining America’s Test Kitchen, Fran was part of the founding team at Rue La La. As the VP of Project and Product Management he helped launch Rue and grow the membership file to over 12M highly engaged members in 6 years.
Head of Integrated Marketing
Cory is currently the Head of Integrated Marketing for Logitech’s Gaming brands, responsible for all conversion marketing in North America for Logitech G and Astro Gaming. Previously as the Head of Online Customer Marketing for Logitech Inc. He and his team were responsible for the planning, development and execution of all aspects of their etail marketing efforts through the channel. In addition, Cory has spent the last 14 years in marketing consumer electronics with roles from leading Global Marketing on the brand side to being a senior buyer on the retail/etail side of the business.
Head of Integrated Marketing
Jim Edgett is a digital-first marketing executive with an agency-centric background where he consulted to Fortune 50/500 clients including Walmart.com®, Marriott, Best Buy™ and more on their use of digital technology to drive new customer acquisition and optimize media investments. Currently, he is the Head of Integrated Marketing at GameStop® where he sets the strategy and guides the team responsible for identifying, activating and endearing new customer audiences in support of the enterprise’s go-to-market efforts.
Jim graduated Suma Cum Laude from Arizona State University's MBA program, with a focus on data-driven Marketing. When Jim is not helping leading brands compete in today's always-connected economy, he can be found coaching baseball, training for a marathon or playing golf. Jim has two sons, who keep him busy, and is married to his lovely wife Julie, and they all reside in Frisco, TX.
Head of eCommerce
The Boston Beer Company
Ethelbert Williams leads e-commerce for The Boston Beer Company’s portfolio including Samuel Adams and Angry Orchard brands. He has more than 17 years of global commercial leadership experience having championed marketing and sales strategies across direct-to-consumer ecommerce, pure play marketplaces and multi-channel retailers. Ethelbert previously drove go-to-market and channel expansion for the personal and facial cleansing categories at Kimberly-Clark Corporation and InstaNatural. In addition, he has held leadership roles at Procter & Gamble and Unilever. Ethelbert is also an investor and advisor to exceptional entrepreneurs. He holds a Bachelor of Science from the Medill School of Journalism at Northwestern University where he serves as an Adjunct Lecturer focused on digital marketing, media and innovation graduate program curriculum.
Head of Design & Founding Member
Mitch loves to build meaningful relationships with customers and the places, services and products they use. As Head of Design at Leesa, Mitch is responsible for delivering cohesive brand experiences that span the physical and digital realms, including but not limited to: branded environments, industrial design, web, mobile and desktop software. With more than 10 years of experience under his belt, Mitch has been able to work within a wide spectrum of industries and with some of the world's leading brands, including Proctor and Gamble, Nike, Coca-Cola, HP, GE, Dell, Intel and AT&T to bring to market authentic solutions that inspire consumers. Prior to helping start Leesa, Mitch was the Creative Director of frog’s Austin studio, where he was responsible for establishing frog’s retail practice. And prior to frog, he helped establish the Industrial and Environmental Design practices at Ziba Design.
When interior designer-turned-entrepreneur Barbara H. Karpf launched DecoratorsBest in 2004, it was the first e-commerce company to offer “To The Trade Only” designer fabric and wallpaper directly to consumers. DecoratorsBest has become the online world leader in this space with a selection of nearly a quarter of a million designer products. Karpf founded DecoratorsBest upon the principle that everyone deserves both a beautiful home and great customer service. When DecoratorsBest was launched, other companies witnessed a paradigm shift and today, wholesale products in many industries are available to consumers.
Karpf works passionately as president and founder of DecoratorsBest to revolutionize the interior decor industry and has applied her robust knowledge to e-commerce – contributing to the success of the company with a holistic understanding of design and the dynamic needs of her luxury clientele.
Before founding DecoratorsBest, Karpf spent more than 20 years as an interior designer, working in New York City and the Hamptons. Karpf was named one of the "Great Designers of the World” and has been featured on The Today Show, CBS New York and many national publications. She has been a guest lecturer at The Architectural Digest Home Show in New York City.
Jeffrey Pape, CPA, MBA, has a solid record of starting and growing businesses. Prior to starting WrestlingGear.Com, Ltd, he owned Pape Financial Services, Inc. It provided CPA services to individuals, small businesses, and international businesses. Jeff worked in Switzerland for 5 weeks with an international company to set up its accounting systems and corporate accounting policies for their 400 million dollar global operation. During his work as a CPA, Jeff worked for a large national accounting firm McGladrey & Pullen, LLP. While at McGladrey & Pullen, LLP he wrote SEC 10Q and 10K reports for publicly traded real estate partnerships. Before leaving McGladrey & Pullen, LLP he was promoted to Accounting Manager.
As founder of WrestlingGear.Com, Ltd, Jeffrey has seen it rise from an internet- only web site that stocked no inventory, to one of the nation's largest wrestling stores. Currently, WrestlingGear.Com, Ltd is an authorized dealer for all the major manufacturers of Wrestling Gear and Wrestling Shoes, including Adidas, Asics, Brute, Cliff Keen, Matman and Nike. Jeffrey holds a Bachelor of Science in Accountancy from the University of Illinois (Urbana) and is a licensed CPA. He also earned a MBA from Northwestern's Kellogg School of Management with a concentration in Marketing and Operations.
Head of Brand Partnerships & Merchandising
Sabeen Mian is the Head of Brand Partnerships & Merchandising at ipsy, the beauty company of the creator movement. ipsy and its powerful community of creators and members are changing the face of beauty at massive scale. Founded in 2011 with Michelle Phan, ipsy now works with over 8,000 creators and has pioneered content-driven commerce.
At ipsy, Sabeen’s team manages 350+ brand partnerships each year and go-to-market strategies related to sampling, creator integration, and commerce. She also leads merchandising for the Glam Bag, a highly personalized membership that fuels trial and education for more than 3 million members monthly.
Prior to ipsy, Sabeen spent seven years in the retail industry at both Bloomingdale’s and Amazon. Always passionate about beauty, Sabeen joined ipsy because she was inspired by the company’s mission of inspiring individuals around the world to express their unique beauty. Sabeen started her career in investment banking at Morgan Stanley after graduating from Duke University. She also graduated with an MBA from Harvard Business School. She is a mom to 7-year-old twins and lives in Scarsdale, New York.
VP, Enterprise Strategy & Business Development
VP, Digital Operations & Innovation
Keurig Dr Pepper
Ryan oversees strategy, development, and operations of the digital technology space for KGM. This includes Keurig.com/.ca, our digital marketing ecosystem, mobile and IoT development, and consumer care applications. He plays a key role driving the company’s entire digital agenda.
Before joining Keurig, Ryan worked at SapientNitro for 8 years. In his last role, he served as Vice President and led Digital Marketing and Commerce platform strategy across a range of industries including sports & entertainment, travel, retail, CPG and hospitality. Ryan also led the firm’s global partnership with Adobe.
Ryan's career spans more than 20 years in the digital agency, management consulting, and technology implementation, as well as an eCommerce start-up. He has had the privilege of serving a broad range of clients over his consulting career including CVS/Caremark, L'Oreal, Victoria's Secret, TJX, General Motors, Ford, PayPal, Verizon, AT&T, Pfizer, NASCAR, Panera Bread and many others. He holds an MBA from the University of Michigan, Ann Arbor and an International Relations Bachelor’s Degree from American University. Ryan is based in our Burlington, Massachusetts headquarters.
Group VP, Marketing, eCommerce & Events, Beauty Systems Group
Sally Beauty Holdings
Jen is currently the Group Vice President of Marketing and eCommerce for Beauty Systems Group (BSG) within Sally Beauty Holdings. In this role, Jen leads oversees the Marketing organization, including Social Media and CRM capabilities, their eCommerce sites and their Shows and Education teams. Since joining BSG in 2015, Jen has led a brand refresh of BSG, including bringing to life their tagline of standing for those who are “Licensed to Create” and ensuring they put licensed beauty professionals at the center of all that they do. To date, #LicensedtoCreate has been uses over 1 million times. Before joining BSG, Jen spent five years with the consumer products company Kimberly-Clark, which includes household brands such as Huggies and Kleenex. Three years of this time was spent in their Corporate Strategy team, two of these years were spent leading their $250MM child care brand GoodNites. Prior to joining Kimberly-Clark, Jen was a Management Consultant for Monitor Group and advised Fortune 500 companies on corporate strategy and marketing strategy and spent time based in their New York office and in their Riyadh, Saudi Arabiaoffice. Jen has her MBA from the Wharton School at the University of Pennsylvania, a Masters from the University of Cambridge in the UK and her undergraduate degree from the University of Southern California.
VP, Digital Demand Creation
Brian oversees digital demand strategy, development, and operations for SharkNinja. This includes paid programmatic, display, social, and SEM along with earned and owned media, content, affiliate and influencer strategies and omni-channel video. Brian plays a key role driving SharkNinja’s digital strategy across all channels, including our own brand sites, retailers, and Amazon.
Before joining SharkNinja, Brian was VP, Perfomance Marketing & Media for Monster.com and was Chief Digital Officer for GYK Antler.
Brian’s digital career spans more than 20 years in the digital start-ups, agency, management and strategy. His VC funded start-up, Maple Farm Media was acquired in 24 months, and he served as General Manager & VP, Digital Strategy at Valassis Communications. Prior to that, Brian was the co-founder of The Barbarian Group, the groundbreaking digital agency that was awarded Digital campaign of the Decade, numerous Canne Cyber Lions, and named one of Fast Company’s 50 Most Innovative Companies.
VP, Customer Experience & Product Management
Courtney Graybill is Vice President, Digital Strategy & Innovation, Product Owner at David’s Bridal. David’s Bridal is the largest and most successful retailer of wedding, bridal and other special occasion dresses, shoes and accessories with over 300 stores in the US, Canada, and the UK. Courtney is responsible for driving the digital experience across devices and channels through innovation, data-driven decision making, and omni-channel initiatives, where her focus has been on attracting and retaining customers, and removing friction points for the customer, both online and in-store.
Prior to David’s Bridal, Courtney worked as a strategy/management consultant at Booz & Co where her experience included channel strategy, DTC marketing/go-to-market strategy and implementation, and supply chain and operational transformations. She also spent eight years at Merck & Co. with experience leading manufacturing operations, new product launches, technology transfer, and supply chain management. Courtney received her MBA in Entrepreneurial Management from Wharton as a Palmer Scholar, and graduated Summa Cum Laude with a B.S. in Chemical Engineering from Virginia Tech.
VP, Digital / eCommerce
TJ Papp is the VP of Consumer Direct for Kenneth Cole Productions, the iconic NYC brand who over the years has created progressive, often provocative advertising for which the brand is known.
TJ is responsible for overseeing the buying, merchandising, digital marketing, financial planning, product management, UX design, engineering, data science, IT, analytics and insights, and customer service functions. In his current role he drives an offense focused on a consumer-centric operating model, that will accelerate a seamless connection across Kenneth Cole’s Digital and physical portfolio to power up future growth.
Previous to his role at Kenneth Cole Productions, TJ held several global leadership roles within Nike, Inc. including product management and merchandising. Most recently TJ led the Global Integrated Digital Strategy for Nike supporting the NikeWomen’s Category with a focus on increasing consumer connection (engagement, conversion, frequency, retention).
In addition, he has held senior leadership roles at Victoria’s Secret and Cole Haan.
VP, Growth Marketing & eCommerce
Mark Chou is VP, Growth Marketing and E-Commerce at Away, a brand designing thoughtful objects for modern travel. Prior to joining Away, he led marketing and strategic partnerships at ONA and served as Managing Director of the New York Fashion Tech Lab. Before joining the Lab, Mark worked in e-commerce strategy at Ralph Lauren, early stage investing at the New York City Investment Fund, and investment banking at The Blackstone Group. He lives in New York City with his wife, Mara.
As CEO, Craig brings an extensive career in emerging technology software companies, as well as an entrepreneurial spirit to EasyAsk, the leading Natural Language and Mobile Voice Search solution for ecommerce. Customers including The NorthFace, Timberland TrueValue, RiteAid and hundreds of others.
Previously Craig was Founder & CEO at B2Systems in 1995, choreographing a leveraged buyout of a $30 million acquisition, taking the company private, initiated technology acquisition by Novell Corporation and generating a 20X return on investment.
Craig was VP & Partner for many years at GenevaGroup International helping to build the management teams for some of the world’s most successful software companies such as Oracle Corporation, Siebel Systems, Business Objects, Forte Software, Ingres Corporation, GoldenGate Software, Interleaf, Gupta Corporation, Callwave, Gomez and many others.
SVP, eCommerce & Marketing
Destination Maternity Corporation
Gwen has worked in the retail industry since graduating from Purdue University. She started as a store area manager, then moved to merchandise buying, and then on to advertising and marketing. She launched her first website in 2000 and since has launched four new websites, consistently achieving year over year sales growth. In her current role at Destination Maternity she leads the marketing and ecommerce teams and is an integral member of the executive leadership team. She is a true omni-channel leader always focused on the customer and her changing shopping habits.
Back in 2009, Tara was on a completely different career path, working long hours, and trying to stay healthy. It occurred to her that she focused on fitness and healthy eating - but not what she put on her face and body. So she started asking questions and launched a blog focused on finding clean options. The response showed her how many of us wanted to understand what we’re putting on ourselves and where to find effective, luxurious, nontoxic options. When the concept won a national retail business plan competition during her MBA program at Babson, she knew she was onto something! After years of hands-in-the-dirt learning both on a lavender farm in France and with a private label beauty company, she founded Follain in 2013 because she believed and still does that no one should have to sacrifice health for beauty. With degrees in public policy and business, Tara's vision, passion, and activism fuel Follain’s growth, and its mission of improving the health and lives of others.
Anna Palmer is cofounder of Wondermile. Prior to Wondermile Anna was co-founder and CEO of Fashion Project, where she scaled the company to millions in revenue, led national brand partnerships and raised multiple rounds of venture funding. With the sale of Fashion Project in 2016, Anna took over as SVP of marketing for the acquirer and later was promoted to Chief Operating Officer. Most recently, Anna is a co-founder and Investing Partner of XFactor Ventures, a seed fund investing in the next wave of billion dollar female founders, where she focuses on retail innovation, consumer goods and marketplace businesses. She holds a J.D from Harvard Law School, graduating in 2011.
As chief executive officer at Logicbroker, Mr. Zamani is responsible for creating, leading, and executing the company’s strategy and vision. He has over 20 years of experience delivering ecommerce, technology and Software-as-a-Service (SaaS) products and solutions to small businesses and Fortune 500 companies. Throughout his experience, he has held various executive roles on the business and technical sides for companies such as Pitney Bowes, U.S. Web, and Office Depot. Prior to running Logicbroker, he was the Senior Director of Sales, Support, and Operations at Office Depot and was acting COO of the technology selling division overseeing eCommerce, IT, product management, marketing, pricing, supply chain, call center, and presales support. Mr. Zamani holds a B.S. in Computer Science and an MBA with the highest academic degree from the University of Connecticut. He also carries various technical certifications on Microsoft platforms.
Co-Founder & CEO
Matt Harris is co-founder and CEO of Sendwithus. He has extensive email and product expertise, acquired working with Fortune 500 clients and contracting for Government and private software companies. After graduating with a degree in Computer Science from the University of Victoria, he cut his startup chops in the inaugural cohort of FounderFuel, a Montreal startup accelerator. A self-proclaimed hacker, email nerd, and avid rock climber, Matt co-founded Sendwithus in 2013 in Victoria, Canada, and later moved to San Francisco, CA, to participate in the Y Combinator program.
Mr. Gossage is responsible for the overall vision, strategy, operations and development of GroupBy Inc, a leading eCommerce provider. Roland is a seasoned professional with over 20 years of experience as a Sales, Marketing, Services, Operations and Development in the Enterprise Software industry. Prior to GroupBy, Roland was a Vice President at Endeca holding many different leadership positions while there. This followed successful tenures at Cognos, Hummingbird Communications and Pure Data where he helped established these companies in the relative markets. Prior to beginning his career in software, Mr. Gossage was a member is the Canadian Armed Force serving in the Armored Core for 6 years.
Noah Gross is Founder and President of Refund Sniper, one of the largest inventory management services focused on the Amazon FBA seller market. Noah brings a wealth of experience in e-commerce and operations leadership to his role at Refund Sniper, where he leads the business development, technology, and service teams on a day to day basis.
Prior to founding Refund Sniper, Noah founded and invested in several brick and mortar companies, leading aggressive growth plans and establishing successful e-commerce presence prior to exiting via sale or investment partnership.
Noah loves a good bourbon and solving a good data problem. He lives in NY with his wife and four children.
CEO & Founder
Mario is the Founder and CEO of Quantum Metric, a digital customer experience and analytics platform, where he helps enterprises understand where they can improve their customer journey and conversion rates. Under Mario’s leadership and passion for digital optimization, Quantum Metric has seen rapid adoption from Fortune 500 eCommerce, financial services, entertainment, and travel companies. Previously, Mario founded and exited an APM startup which solved where enterprise application performance could be improved.
Rahmon is CEO of YourAnswer, which combines the power of voice, the YourAnswer Real Intelligence Engine, and a novel display and navigation methodology, to provide the most efficient, engaging, fun and interactive online shopping experience. This leads to higher conversion rates, more sales, lower bounce rates, and satisfied customers that engage with the personality of your brand in a way that was never possible before, particularly on mobile devices. Rahmon has been a leader in search marketing services since 1999, and pioneered performance-based organic search solutions for medium to large eCommerce websites, using a proprietary technology service that analyzes searcher behavior data to create unique content that drives new traffic and sales on non-brand terms. His companies have delivered technology services to websites in 32 different countries, with over 160 million web pages under management.
Chief Strategy Officer
Jon Rygh is Chief Strategy Officer of Velocidi. He oversees global business strategy, and the alignment of sales, marketing and product development. Jon has navigated Velocidi through multiple key milestones, including the transition from a managed service business to a SaaS business, launching Velocidi’s proprietary software, and most recently the development of the private customer data platform. Jon has more than 20 years of experience in business strategy and operations, leading companies through start-up, turnaround, and growth modes. Prior to Velocidi, Jon worked in leadership capacities in multiple agencies, and led digital marketing initiatives for Microsoft, VMware, and Ralph Lauren among many others. Jon believes creativity and innovation are essential aspects of business. He earned his M.B.A. from Syracuse University. He is a native of Norway and lives with his family in Brooklyn, NY.
Editor & Founder
Bret Kinsella is Editor and Founder of Voicebot.ai, the leading publication for research, news and analysis of the voice and AI industries. He is a frequent speaker in the U.S. and Europe and also hosts the weekly Voicebot Podcast where he interviews the entrepreneurs, engineers and executives shaping the voice technology landscape. Bret is also a practitioner in voice app development where he has contributed to the design of several popular voice apps on Amazon Alexa and Google Home. A past executive of Sapient, Accenture and Harris Corporation and an officer in several startups, he has served Fortune 500 clients in the U.S., Europe and Latin America throughout his career. Bret earned degrees from UCLA and the Wharton School of the University of Pennsylvania and can be found most weekends running in the mountains.
Vice President, Marketing
Paul Fredrick Menstyle
VP, Strategic Partnerships
Taylor Burton, VP of Strategic Partnerships, is responsible for leading Drizly’s relationships with both global alcohol suppliers and non-endemic partners, focused on aligning eCommerce goals while lowering Drizly's consumer acquisition costs.
Prior to Drizly, Taylor was Manager of Advertising Solutions for PayPal Media Network, where he helped monetize PayPal and eBay consumer data including developing a product that allowed eCommerce partners to put discount dollars directly into users’ PayPal accounts.
Prior to PayPal, Taylor was Director of Sales at Augme, the pioneer in mobile web and content rendering, where he helped scale the team from 6 to 250 full-time employees.
VP, Marketing & eCommerce
Laura Hnatow is the Vice President of Marketing and E-commerce for Sea Bags, a Portland, Maine-based manufacturer and retailer of handcrafted tote bags and accessories from recycled sails. Prior to joining Sea Bags in 2014, Laura was the Ecommerce Channel Manager for manufacturer and marketer, Cuddledown and also enjoyed over 10 years at renowned cataloger, L.L.Bean in roles that included International Marketing, Advertising, Catalog Production and Ecommerce. She dipped her toe in the agency business as the Managing Director of Imago Creative, an advertising firm specializing in marketing to Baby Boomer Women. While at Imago, she was the Research Director for and contributed to the writing of the A.M.A. published book BOOM, Marketing to the Ultimate Power Consumer – The Baby Boomer Woman.
Laura holds a B.B.A. in International Business from Hofstra University and an M.B.A. with Marketing concentration from University of Southern Maine where she was also an adjunct marketing instructor. She recently completed a 4-year term on the Advisory Board for the Women In Retail Leadership Circle, a national networking and educational organization for enterprise-level women in the retail industry.
VP, Sales, North America
Jon DeGennaro is Drawbridge's VP of Sales, North America, and was recently promoted from Regional VP of Sales for the East. He has over 15 years of experience with several data-driven solution providers, including Senior Director of Platform Partnerships at AOL (acquired by Verizon). Prior to AOL, DeGennaro was Vice President of Platform & Programmatic Sales at Tapad (acquired by Telenor), and was previously Regional Vice President of Sales at Turn (acquired by Amobee/Singtel).
VP, Customer Retention
Ben started work in 2012 as the first marketing hire at SeatGeek, the app for live sports, concerts, theater, & more. Since then, the SeatGeek team has reached millions of users & grown from 10 to almost 300 employees in four continents. He has specialized in digital & performance consumer acquisition, customer retention, and technical marketing/attribution. His pre-SeatGeek background was in quant-y roles like business intelligence and sales & revenue operations at Salesforce, Buddy Media, Clover, and Yelp.
Matthew is VP of Growth/Marketing at Havenly. He was formerly responsible for growth of North American markets for the alcohol-tech company, Drizly. Matthew has a passion for early stage businesses, marketing/growth, building great teams, and bringing products/services to market (specifically with marketplace and assisted ecommerce businesses). Specialties: growth (referral, viral loops, product growth), customer acquisition, start-up scaling/strategy, and SEO. Matthew has an MBA from the Thunderbird School of Global Management.
VP, Digital Marketing & eCommerce Sales
Stasha Johnston is a seasoned B2B and B2C marketer leading the digital marketing team at Monin Inc, the premium gourmet beverage flavoring manufacturer. As the V.P. of Digital Marketing and Ecommerce Sales for Monin, she spearheads strategy, e-commerce, mobile applications, SEO/SEM, email and social media. Under her leadership Monin has seen significant e-commerce growth, has launched a second e-commerce site in Canada, has brought two mobile apps to market and has been repositioned as a digital leader in the beverage industry. With more than 10 years of experience in food and beverage marketing and advertising, Stasha has previously worked with brands such as Corona Beer, Buffalo Wild Wings, Jack Daniels and Bloomin’ Brands on both traditional and nontraditional marketing mediums. She holds an MBA from DePaul University and is currently working toward a second Master’s of Communication degree from Purdue University. Stasha is also on the board for the USF MUMA College of Business as well as the American Marketing Association, Tampa Bay chapter.
VP, Digital Transformation & Strategy
Ajay Kapoor is the VP of Digital Transformation + Strategy, leading the transformation of SharkNinja's commercial capabilities into the digital age. Captured within this is overall responsibility of total SharkNinja's Digital Experience + Loyalty, Digital Marketing, omni-channel media planning, DTC and R.com eCommerce, and evolution into Big Data + IoT capabilities. Previously, he functioned as a changemaker at Procter & Gamble, leading reinventing brand specific digital strategies, driving forward Big Data capabilities, and broadly focused on being an interpreneur within the larger organization. Prior to P&G, he was a serial entrepreneur, cofounding three companies across a variety of verticals, from cleantech, ecommerce, and biotech.
AVP, Digital Marketing and eCommerce
Johnny Russo joined Mark’s, one of the largest apparel retailers in Canada, as the Associate Vice President of Digital Marketing and Ecommerce in January 2016. Previous to joining the Mark’s team, Johnny worked at Bentley Leathers Inc. and was brought on to lead their Ecommerce and Digital Marketing. He was tasked with re-launching the new, fully responsive Bentley Ecommerce experience in May 2015. Prior to Bentley, Johnny worked in similar capacities for Mexx Canada and Buffalo David Bitton, overseeing everything from digital marketing, ecommerce, social media, operations, customer service, web design, and digital analytics.
Johnny has over 13 years of Digital Marketing and Ecommerce experience in the retail, manufacturing, mobile, and software sectors. Johnny is energetic and passionate about the Ecommerce and Digital Marketing fields, often speaking at numerous industry events, as well as sitting on the Board of Advisors for Etail Canada, National Retail Federation’s (NRF) Digital Council, Retail Council of Canada’s (RCC) Ecommerce Advisory Board, and on the Board of Directors of the Calgary Marketing Association. Johnny is obsessively trying to optimize and improve upon the online and omni-channel customer experience. He believes vendors are partners, and the IT and finance departments are friends (usually).
Senior Director, Head of eCommerce & Digital Marketing
Delta Galil Industries
Tim Zawislack is a senior ecommerce executive with deep roots in D2C & B2B.
Tim is head of ecommerce at Delta Galil, USA. Here he looks after all things ecommerce, with focus on the Amazon relationship for more than a dozen apparel brands, including proprietary brands 7 for all Mankind, Splendid, and licensed businesses such as Lacoste, Tommy Hilfiger, Calvin Klein, Maidenform. Tim also helped launch Mae, Amazon’s private brand for intimate apparel.
Prior to his role at Delta Galil, Tim held ecommerce leadership roles at Estee Lauder Companies, Brooks Brothers, and Luxottica Group / Ray-Ban.
Scott joined Bain Capital Ventures in 2006 after selling the company he co-founded, ProfitLogic (a Bain Capital portfolio company), to Oracle. Scott’s area of investment interest has revolved around retail and retail-related technology, both online and offline, as well as the convergence of the two. Scott splits time between Boston and New York City.
Prior to Bain Capital Ventures, Scott was Chairman of the Executive Advisory Board and VP of Marketing and Science for Oracle Retail. Prior to its acquisition by Oracle in 2005, Scott was the President and co-founder of ProfitLogic. In 2005, Scott was named a winner of the Ernst & Young “Entrepreneur of the Year Award” in New England. Scott was also honored in 2004 as one of Chain Store Age’s “40 Under 40” most influential executives in the retail industry, and in 2006 received the Extended Retail Industry “Lifetime Achievement Award.” Prior to ProfitLogic, Scott held positions at Cognitive Arts, an early pioneer in the e-learning space, The Parthenon Group, a management consulting firm, and IBM, where Scott’s customers were major retailers.
Scott received an MBA, with distinction, from Harvard Business School and a BA, magna cum laude, in Electrical Engineering and Economics from Brown University.
Senior Director, North America Marketing Strategy & Insights
Laura Hutchinson has had a variety of business and leadership experiences over the course of her career with a specific focus on the intersection of Business Strategy, Marketing, & Customer Insights. She has been at Vistaprint for the past 6 years and is Sr. Director of Customer Strategy & Insights. Prior to Vistaprint, Laura has worked across industries and across a variety of disciplines. Most specifically, Laura worked at Circles, a Loyalty & Marketing Rewards Company, as VP of Strategy & Marketing, Fidelity Investments as Director of Marketing, and Mercer Management Consulting as an Associate in its Strategic Consulting practice. Laura received her BA from Duke University majoring in Public Policy Studies and Russian and her MBA from the Tuck School of Business at Dartmouth.
Senior Director, Integrated Marketing
Rue Gilt Groupe
Craig Kapilow is the Senior Director of Brand Partnerships and Integrated Marketing at Rue Gilt Groupe, a leader in e-commerce sales and innovation connecting world-class brands with the next-generation shopper. In his role, Craig oversees Rue La La and Gilt’s digital marketing and in-box insert / sampling businesses – with his eye always on fresh and inventive methods for integration. Craig has close to eight years of experience with the Rue La La brand and recently took over the same role for Gilt. He has over 14 years of experience intersecting content and commerce. Prior to joining Rue Gilt Groupe, Craig spent several years at start-ups in Boston, and was one of the original founders of DigBoston, where he served as the first music editor. In addition, Craig is a nationally published journalist contributing to two books, Adidas Rockers and the Time Out Boston Guide. Craig lives in Newton, MA with his wife and two children and is an amateur cook in his spare time.
Director, Digital Acquisition
Plow & Hearth
Director Of Product & Project Management for Stores
Ben leads product management for Williams Sonoma, Inc., which includes West Elm, Pottery Barn, and Williams Sonoma. He plays a key role in driving the company’s product strategy, with a focus on creating and optimizing experiences that span the customer journey from online to in store.
He has over 10 years of experience in the management consulting, strategy, and eCommerce spaces, always with a focus on creating and building innovative customer experiences. Prior to Williams Sonoma, Ben led eCommerce at a startup, headed strategy and product management at MyHabit (an Amazon company), and worked with a variety of clients at Monitor Deloitte.
He holds an MBA from the Tuck School of Business at Dartmouth and a Bachelor of Science from Carnegie Mellon University. Originally from Columbus, Ohio, Ben is now based in New York. In his spare time, he loves to travel internationally, cook, and play and watch sports, while reminiscing about his mediocre division 3 football career.
Director, Online Marketing And Ecommerce
Rob Elzner is an accomplished eCommerce and marketing operations senior professional with a strong blend of B2B & B2C eCom-merce sales, extensive marketing & technology services experi-ence and is used to leading large professional organizations and business development. He has been part of Dell for the past 15 years holding positions as a highly effective project and program manager with history of leading complex yet successful launches and integrations on time and under budget. For the past 7 years he has been responsible for web sales on Dell.com, customer pathing and funnel strategies, site merchandizing and web site conversion optimization, and highly involved in digital marketing efforts. Rob has passion for technology and analytics as it relates to customer shopping and purchase behaviors
Head of eCommerce
ZX Ventures, Anheuser-Busch
Carolyn Littlefield is the Head of eCommerce, North America for Anheuser- Busch. In this role she oversees the company’s strategy and relationships with all retailers selling beer online in the US and Canada. She has a dedicated eCommerce team, based in New York City, who work directly with each of their eRetail partners, such as Amazon, Wal-Mart, FreshDirect and Drizly, on Joint Business Planning, category management, and marketing strategy.
Carolyn joined Anheuser-Busch in 2011. In her prior role, she was the lead for US ePartnerships at Anheuser-Busch, overseeing and developing relationships with on-demand alcohol marketplaces and delivery companies like Drizly, Minibar, Saucey, and delivery.com. In the past two years on these platforms, both the beer category and Anheuser-Busch sales have more than doubled, so brand marketing and consumer experience is extremely important as eCommerce alcohol sales continue to grow.
Carolyn grew up in St. Louis, Missouri and currently lives in New York City with her Fiance Brandon. She graduated from Princeton University with a Bachelor’s Degree in History.
John Woodman is a passionate eCommerce leader with 10+ years’ experience delivering brand building direct to consumer results. John started his career at Reebok with the brick and motor merchandising function and has grown with the eCommerce market over the past 8 years. As well as being a critical player in the company’s digital transformation John directly oversees digital business strategy, creative, marketing and activation for Reebok’s eCommerce business.
Director, Ecommerce Strategy and Partnerships
Wayne currently leads the US e-commerce strategy for Diageo. He is leads the team building out e-commerce capabilities and developing partnerships that enable Diageo to activate and grow through online routes to consumer.
Prior to Diageo Wayne worked at Nestle building and managing direct to consumer capabilities for Nestle and digital marketing and global network partnerships at American Express.
Director, User Experience
Director, eCommerce Strategy, Planning & Innovation
The Hain Celestial Group
Maggie Gilliam, an expert in global retail strategy, joined the Hain Celestial Group as Director of Ecommerce Strategy, Planning & Innovation at the beginning of 2018. She brings a future-focused strategic perspective to ecommerce.
Prior to joining the Hain Celestial Group, Maggie was Director of Executive Education at PlanetRetail RNG, a global retail research and advisory firm, where she led their Executive Education business practice area and provided in-depth consultancy and thought leadership to global fortune 100 retailers, manufacturers and service providers. Maggie specialized in global ecommerce go-to-market strategies, capability development and innovation.
Maggie is a Magna Cum Laude graduate of Boston College.
Former Head of Retail Marketing, Director of Marketing
New Era Cap Company
I am a brand leader with over 20+ years of experience working with such pinnacle brands such as Nike, Levi’s, New Era Cap, The Home Depot, McDonald’s, Eastman Kodak, Taco Bell and recently as the founder of Omni-Culture Marketing Consultants, LLC. I have an extensive background in almost every facet of brand development including strategic planning, data analysis, omni-channel retail, event management, promotions, social media, digital, merchandising, sales, budget management, P&L, and production. I have planned and executed marketing on every level from large-scale national campaigns to field and multi-cultural marketing programs. I am a contributor/writer for Forbes and have been quoted in several articles. I also have been a keynote speaker and panelist for several industry conferences. I graduated from the University of Florida with a BS in Advertising and earned my MBA from Mercer University.
Director, Customer Acquisition
Lisa Craveiro is responsible for leading INDOCHINO's paid acquisition strategy with a focus on driving omnichannel customer growth. For the last three and a half years, Lisa has been instrumental in executing and optimizing INDOCHINO's full-funnel paid media strategies and tactics across a range of digital and offline marketing channels. With over eight years of experience in fast-paced, high-growth environments, she has also held roles executing digital growth agendas at leading companies such as Coastal.com and 6S Marketing.
Director of Social Media & Content Strategy
America’s Test Kitchen
Claire has rooted her career in the changing landscape of Marketing, consulting for Fortune 100 brands at Arnold Worldwide before moving into adtech. Most recently, she moved in-house to establish a new discipline at America's Test Kitchen focusing on Social Media and Content Marketing Strategy. She is a change-agent with equal strengths in creative and media strategy. Claire graduated from Bentley University's undergraduate business program in the top 1% of her class, Summa Cum Laude.
The Bouqs Company
Phil currently is the Director of CRM at the Bouqs Company, which is an online flower retailer that delivers flowers fresh from eco-friendly, sustainable farms to doorsteps nationwide. Phil overseas all outbound marketing efforts to current prospects and customers driving creative, segmentation, and lifecycle marketing strategies across email, mobile, social and offline channels.
Prior to the Bouqs Co., Phil spent five years in CRM and online marketing roles in the healthcare and fitness industries managing various direct to consumer programs focused on driving growth with existing customers.
Director Of Marketing
Caroline Culbertson is the Director of Marketing at Betabrand, San Francisco’s crowdsourced and crowdfunded e-commerce apparel company, where she oversees customer acquisition and retention strategy and marketing. Previously, Caroline was a media supervisor at Mediahub Mullen Lowe in Boston where she oversaw media strategy for brands like L.L.Bean and JetBlue with a focus on digital, mobile, and video. Her creative approach to media subsequently earned her a number of nominations and awards including an OMMA Award for Content Integration and a Shorty Award for Best in Travel. When she’s not selling all of the pants, she can be found eating, dancing like a manic at concerts, and snowboarding with her husband in and around the Bay Area.
Senior Engineering Manager
John Cline is a senior engineering manager leading the Growth and Member Experience teams at Blue Apron. Prior to Blue Apron, he led the homepage team at eBay where he oversaw several full redesigns of the web homepage and assisted with the launch of redesign of the eBay’s native apps. He graduated from Seattle University with his BS in Computer Science in 2008, and completed an MBA from the W.P. Carey School at Arizona State University in 2011.
Head of Next-Gen Experiences, Wayfair
Shrenik Sadalgi is a polyglot developer and technology plumber. He drives ideation & engineering on Wayfair’s R&D group to help create next generation customer experiences through AR, VR, 3D and AI. Before joining Wayfair Next, he spearheaded the modernization of Wayfair's mobile web experience as a part of the Client Technologies team at Wayfair. Prior to joining Wayfair, he helped build Horizon Mobile out of the CTO's office at VMware, helped create a pointer-based, interactive media system for TV at Hillcrest Labs, and an AR experience allowing users to collaborate and casually create music in a shared physical space called ARmonica that was exhibited at UIST 2010. Shrenik holds a Masters in Computer Science from Columbia University where he was a recipient of the MSTA fellowship.
Prior to joining Wayfair, he helped build Horizon Mobile out of the CTO's office at VMware, helped create a pointer-based, interactive media system for TV at Hillcrest Labs, and an AR experience allowing users to collaborate and casually create music in a shared physical space called ARmonica that was exhibited at UIST 2010. Shrenik holds a Masters in Computer Science from Columbia University where he was a recipient of the MSTA fellowship.
Group Product Manager, Shopping Experience
Abhishek Shastry is an experienced product leader with a demonstrated history of building ecommerce websites and mobile applications that drive great customer experience and business profitability. He leads a team of product managers who own various shopping experiences on dell.com for consumer and small business customers in over hundred countries globally.
Prior to joining Dell, Abhishek was a product manager with Sears’s Holdings where he was responsible for their omni-channel retail strategy across websites, apps and physical stores. He has a Master’s degree in Information Systems and Management from Carnegie Mellon University. Originally from Bangalore, India, Abhishek now lives in Austin, Texas with his wife Smitha Bhat who is also a product manager”
Jonathan Stephens is the General Manager of Audio Advice.
Jonathan brings two decades of leadership experience working with startups, private, and public companies in consumer marketing strategy, execution, operations, and customer acquisition.
Jonathan joined Audio Advice in 2015 to lead the company’s expansion and evolution from a retailer and integrator with a forty-year history as a regional leader in high performance personal audio and custom home integration to a national online brand.
Prior to his role at Audio Advice, Jonathan led business development and sales at Republic Wireless where he and his team were responsible for corporate development, consumer marketing and digital strategy, go-to-market execution and operations to drive long-term profitable revenue growth across all sales channels.
Jonathan earned a BSBA from the University of North Carolina at Wilmington and a Masters in Business Administration from North Carolina State University and lives in Raleigh with his wife Amanda and their two children, Cami and Noah.
Chief Cheerleader & Chairman
Tony is the creative genius behind Hammitt handbags and accessories. After growing up in Ohio, earnestly manning his father's grocery store, Tony earned his MBA from Bowling Green University. After early success with start-ups in construction and finance, he felt called to the artistic world of fashion, where he dreamed of building a succesful American brand inspired by the European model that prioritizes craftsmanship and lifelong quality.
Principal Research Scientist, Initiative For The Digital Economy,
MIT Sloan School Of Management
George Westerman is a Principal Research Scientist with the MIT Sloan Initiative on the Digital Economy, where he leads research programs on digital transformation, innovation, and IT leadership. He also serves as faculty chair of the MIT Sloan course Essential IT for Non-IT Executives.
George is author of three award-winning books, including Leading Digital: Turning Technology into Business Transformation (named one of the top ten books of 2014 by Business Digest and 2015 Axiom Book Awards Silver Medalist), and The Real Business of IT: How CIOs Create and Communicate Value (CIO Insight magazine’s Best Book of 2009). George contributes regularly to publications such as Harvard Business Review, Sloan Management Review and The Wall Street Journal. This work has won numerous awards.
George is a member of the Board of Directors of the Technology Business Management Council and Co-Chairman of the MIT Sloan CIO Leadership Awards. Prior to earning a doctorate from Harvard Business School in 2003, George gained more than thirteen years of experience in product development and technology management roles.
Richard DeNardis, Chief Revenue Officer at Home Chef, has been a driving force behind Home Chef’s industry-leading growth. Rich joined Home Chef in 2015 with a combination of startup operations and marketing technology/services investment experience. He founded Cardley, a payment technology company and worked for private equity firms Lake Capital and GTCR Golder Rauner. He oversees marketing, business development, retail channel sales and web/mobile products at Home Chef. Rich completed his undergraduate degree at the University of Michigan and received an MBA for the Harvard Business School.
Established industry leader with over 20 years experience in delivering transformational eCommerce and technology solutions. Her industry experience in B2C and B2B eCommerce, Direct Marketing, Consumer Products (CPG), Retail, Insurance, Manufacturing, and Broadcasting with companies like General Electric, Nutrisystem, Turner Broadcasting and QVC where she has had a track record of success in driving meaningful and sustained results in competitive and challenging markets.
Christine is a performance-driven leader with sharp focus on business case analysis, strategy development, implementation management and results analysis. Her functional experience includes: marketing, operations, ecommerce, finance, PMO, IT, and supply chain. Strengths include: Project Management, Product Management, Social Media, Interaction Design, Customer Acquisition/Retention (LTV), Digital Channel Management (e.g. SEO, local SEO, SEM, paid search, content marketing, email), Business Analysis, Process Improvement, and Data Analytics and Optimization to increase revenue, build brand, and drive efficiencies.
Christine most recently working with a dynamic heath and beauty retailer to expand the digital footprint and drive omni-channel emphasis through brick and mortar partners of prestige makeup brands. Christine has extensive experience enabling regional start up retailers to grow and expand both online and omni-channel presence working closely to align brand vision with some of the largest retail vendors such as Nike, adidas, Puma, Timberland, etc. Christine’s prior background also includes leading project management, product management, social media and user experience for Nutrisystem.com, America’s number one home delivery weight loss company. Under her leadership, the company launched a sales funnel optimization redesign, implemented a full social and mobile strategy, and expanded into a multitude of channels.
Christine has an undergraduate degree from University of Georgia and holds numerous professional and technical certifications including project management and six sigma.
I have been doing mergers and acquisitions for over 35 years and I specialize in the apparel, retail and consumer sectors. I am a co-founder and partner at Triangle Capital LLC. Before Triangle Capital, I was Managing Director at a boutique called Financo where I handled most of that firm’s apparel industry transactions. Before that, I was a Partner and First Vice President at Drexel Burnham Lambert where I co-ran a group of 14 professionals doing middle-market mergers and acquisitions. I have coauthored three books on finance and computer programming. I was formerly an Adjunct Assistant Professor in the graduate program of the Stern School of NYU. I have a BS in Accounting from NYU and an MBA in Finance from Harvard. I’m based in New York.
Director, Product Management, Data Science
Rue Gilt Groupe
Abhishek is a senior product leader with successful history of launching and growing highly successful consumer and data driven products.
Currently, Abhishek leads product management for strategic data and machine learning initiatives a Rue Gilt Groupe, a premier off-price e-commerce portfolio company that operates two highly successful complementary brands - www.ruelala.com and www.gilt.com
Previously, Abhishek has led product management for transactional user experience at Care.com - world’s largest marketplace for finding care, Omniata - a data analytics and engagement platform that was acquired by King.com, Hotspot Shield – world’s largest consumer VPN, and Digital Chocolate.
Rebecca has a passion for brands and analytics. She brings expertise from working with Fortune 1000 brands and helping them sell directly to consumers online. An avid online shopper, Rebecca is thrilled to be a part of Logicbroker and help clients provide a better shopping experience for their consumers. As Director, Marketing, at Logicbroker, Rebecca focuses on building out the Logicbroker brand, strategic partnerships, and bringing customer success stories to light while keeping a pulse on industry trends and best practices.
Rebecca holds a BA in Communications and English from the University of Connecticut. Outside of work, Rebecca enjoys cooking, Jeopardy!, and spending time at home with her fiancé and their two dogs, Zulu and Luna.
VP of Partnerships
Skye Spear is the VP of Sales and Partnerships at Signifyd, a company focused on helping merchants realize their full potential by removing fraud as an obstacle to business growth. Skye helps extend Signifyd's reach by creating and fostering relationships with strategic partners in the eCommerce space. Prior to joining Signifyd, Skye held positions at Silver Tail Systems and RSA Security ranging from engineering to sales and marketing.
Senior Director, Product Marketing
Nate Barad is a vital force in bringing the world's leading brands into the digital realm. He has lived and worked internationally, playing a lead role in building online businesses for Major League Baseball, Autotrader, ING Direct Paris, and Bank of England.
His deep expertise in the technical and practical means of producing customer experiences that build revenue are reflected in his work at BloomReach.
Yoav Susz leads Optimove’s New York-based business development team, where he is playing a major role in Optimove’s successful expansion into the US market. Yoav specializes in helping retail brands build emotionally-intelligent retention marketing strategies that focus on leveraging each brand’s core identity. In his position, Yoav focuses on building relationships with partners across the Americas. Prior to joining Optimove, Yoav served as a corporate litigator for Israel’s leading law firm, where he represented some of the world’s leading technology companies. Yoav holds an LLB from The Interdisciplinary Center and an MBA from the Stern Business School at NYU.
Chief Strategist, Co-Founder
Al brings extensive experience in product management, marketing, and technology to Annex Cloud. Prior to founding Annex Cloud, he founded Immply Group, a web development agency Before that, he led eCommerce at Teleflora where he was responsible for Product Management and Marketing for the teleflora.com, eFlorist and findaflorist.com properties. He also held senior technology roles at SaaS startups including Foodlink Online and Agribuys which offered a lot of learnings that he has been able to utilize in growing Annex Cloud. Under Al's leadership, the Annex Cloud team has grown from 2 to over 150 with people across several offices and 3 continents. Al is a frequent speaker at several trade shows including eTail and shop.org. When he’s not working, he loves spending time with his two girls and his family or just catching up on sleep.
SVP, Global Experience
David Schey, Zeta’s Senior VP of Customer Experience, has over 18 years of experience consulting Fortune 1,000 companies on optimizing marketing and CRM programs, within both digital and offline channels. Most recently, David served as Vice President/Group Director of Strategy and Analytics at DigitasLBi, where he led the S&A CRM practice. He has held leadership positions at Digitas, Merkle and Epsilon. Throughout his career, David has worked with a variety of national and global brands including PepsiCo, Pfizer, Unilever, Kraft, Tesco, Samsung, Comcast, The Limited, Urban Outfitters, T.J.Maxx, Toys “R” Us and Bed Bath & Beyond, to plan, measure and optimize CRM campaigns. He holds a B.S. in Marketing from the University of Maryland at College Park, and an M.B.A. in Marketing from Rutgers University.
VP of Product Strategy
Patrick is focused on product strategy for the RedPoint Customer Engagement Hub and has over 20 years of experience in the technology, consulting, and marketing industries. Patrick is an expert on the topics of cross-channel marketing and real-time interaction management and is a frequent speaker at retail industry events. He is a certified product manager and holds an MBA from Boston University.
Senior Director of Research Partnerships
Austin McCraw, Senior Director of Research Partnerships, MECLABS Institute, has traveled around the country teaching the MECLABS Value Proposition Development Course at Fortune 50 companies and enterprise startups and has worked directly with marketing departments to help them discover and optimize their company’s Value Propositions. He has reviewed over 2,500 experiments, written over 300 hours of training, and developed five professional certification courses on the topics of Offer Response Optimization and Value Proposition.
Before joining MECLABS in 2007, McCraw was the Promotions Director for a PBS affiliate in Gainesville, Fla., where he was in charge of publicizing local and national programming.
He is an advocate for implementing customer logic over company logic in marketing campaigns as well as testing key elements in emails, on pages and in ads to gain insights and deliver value to customers.
McCraw frequently conducts in-person, on-site team training for brand-side marketers and their agencies
Jay Smith is the founder and CTO of Webscale, the world’s leading expert in cloud technology and e-commerce platforms. With experience gleaned from deploying and managing more than 700 storefronts in the public cloud, Jay is the industry’s foremost expert in the challenges that merchants face with managing their website infrastructure and maintaining consistent performance, uptime and security. With a Ph.D. in Electrical and Computer Engineering, Jay has secured 20 patents and has co-authored over 30 peer reviewed articles in the area of parallel and distributed computing systems.
VP of Sales
Mike Villalobos joined FuelX in 2016 as Vice President of Sales. In this role, he brings a practical approach to tailoring ecommerce ad campaigns. Call it directional insight. Villalobos leads his sales team in deploying FuelX’s machine learning platform to target customers during their journey to conversion. He understands where to focus each clients’ goals, whether it’s native video, social ads, or connected TV.
Villalobos draws on 10 years of experience launching ecommerce programmatic ad campaigns. His style evokes that of a curious, reliable hustler, steeped in buy-, sell-, and product-side platform expertise.
Prior to FuelX, Villalobos served as an advisor to AmpLive, a livestream audience acquisition company. Earlier, he was a senior account executive at LocBox, crafting targeted campaigns for retailers.
Mike earned a B.S. in business administration from California State University, Chico.
Senior Director, UX
Lowe’s Companies, Inc.
Kory Checca is the Senior Director – User Experience Design at Lowe’s Home Improvement in Mooresville, NC. Leading a team of creatives across Architecture, Research, Design, and Content – the Lowe’s UX team is responsible for anything and everything digital. Under his leadership and direction, the UX function has grown to from a small e-commerce team, to a full-fledged enterprise service design model- covering promotional assets, core commerce, chat/AI as well as the in-store POS and associate-facing applications.
VP Sales & Business Development
LS Direct Marketing
Brian has over 25 years of direct marketing experience working with top national brands, specializing in new customer acquisition and data management. In his current role, Brian is responsible for vertical market expansion and the successful development, launch and growth of Boomerang Direct, a breakthrough direct mail retargeting solution. His mission is to offer brands measurable, personalized postal solutions, tracking their effectiveness through SmartDash, LS Direct’s marketing effectiveness dashboard reporting tool.
Prior to joining the firm, Brian spent 18 years as Executive Vice President and founding member of Belardi/Ostroy, a full-service direct marketing and creative agency in New York City. Brian earned a double major (B.S.) in Marketing and Communications from Babson College.
Digital Marketing + SEO Manager
Jeff has been with Lumens.com for ~6 years and began with the company by managing website content, then later SEO and Google Shopping campaigns. He comes from a background in Marketing and Information Systems, which has allowed him to find a happy medium between digital marketing must-haves and the comprehension of various business systems. As the manager of SEO, he is responsible for maintaining organic rankings in a highly competitive vertical that includes such online stores as Wayfair, Home Depot and Lowe’s, as well as many mid-level retailers. Through a combination of technical improvements and a desire to deliver the highest quality content to the customer, Lumens has found a sweet spot for success. Today, after an acquisition by YDesign Group (YLighting, YLiving) in 2016, he is joined by a team of expert digital marketers executing on various organic and paid search strategies.
Director, Strategist & Evangelism
Jen Capstraw is a strategist, speaker, writer and #emailgeek. In addition to her role as Director of Strategic Insights and Evangelism at omnichannel growth platform Iterable, Jen is Co-Founder and President of Women of Email, an association of 1,800+ aimed at promoting leadership and cultivating professional growth among women in the email space.
VP of Go to Market
Eric Bisceglia is the VP of Go to Market at Voysis. Previously, Eric served as VP of Product and Marketing at Attend, an event technology startup that was acquired by Event Farm. Prior to that, he held leadership roles at LogMeIn in product and marketing, most recently serving as VP of eCommerce where he was responsible for the company’s web strategy and online sales. Prior to LogMeIn, Eric worked at EMC Corporation in Product Marketing and was selected for the company’s exclusive Leadership Development Program.
Eric is a graduate of Boston University. He is a proud father (of two boys and a labrador retriever), a classically trained singer, an aspiring woodworker, and is mediocre at a lot of other stuff.
Director of Customer Engagement
John Palek, Director of Sales, YourAnswer John is the Director of Sales at YourAnswer, which combines the YourAnswer Real Intelligence Engine™, the power of a new voice interface and a novel catwalk display and unique navigation methology to provide the ultimate engaging, fun and interactive shopping experience. John has been working in the eCommerce industry for 8 years and also has significant experience in search marketing services. John has extensive knowledge and experience helping retailers grow their online businesses through organic and voice search initiatives.
Dustin Deno is the Senior Vice President of Sales at Maropost, the world's only B2C CRM. With over 13 years of experience across multiple verticals and industries—specializing in Retail and Consumer Goods—Dustin currently heads Maropost's global sales team.
Marketing Director, ABM
Erik Archer Smith is a data-driven marketing and sales professional at Treasure Data with 10+ years experience helping companies scale during phases of hyper-growth. Erik got involved with tech early and built the first social media site in Japan using open source technology in the early 2000s. When not working, he enjoys spending time at the beach with his wife and dog, and obsessing over his automated, indoor garden to finally grow the perfect habanero pepper.
SVP, Marketing & Customer Ingsights
Jared Blank joined the Bluecore team in 2016 after using Bluecore’s platform at two different companies. A true Bluecore evangelist, Jared has since shared his experiences using the company’s platform with the broader retail market through his role as Bluecore’s SVP of Marketing & Insights.
In his current role at Bluecore, Jared leads marketing initiatives that span events, PR, content and brand identity, as well as all data insights and strategy efforts, including custom, data-driven research and strategy for customers.
Jared’s previous experience gives him a unique perspective on Bluecore’s market. He previously served as the Chief Marketing Officer at Dealnews, a shopping deals discovery site. Prior to joining Dealnews, Jared spent eight years at Tommy Hilfiger, first as the Senior Director of eCommerce Marketing and later as the general manager of the US online retail business. Jared also has experience in the travel industry, having launched Tripmela.com, a website focused on deals for travel in India, and serving as a Senior Travel Analyst at Jupiter Research.
When he’s not on stage talking all things retail or pondering his next snack choice, you can find Jared spending time in New York City, where he lives with his wife and twin daughters.
VP, Worldwide Sales & Marketing
Gary is the Worldwide Vice-President of Sales and Marketing for YourAnswerTM, which combines the power of YourAnswer’s unique, voice-driven Real Intelligence EngineTM, and a novel display and navigation methodology, to provide the most efficient, engaging, fun and interactive online shopping experience.
What is this unique technology? Well, it's not search, it's not navigation, and it goes well beyond AI. In fact, YourAnswer is built around a new voice interface with NLP that allows users to ask for exactly what they want (just like speaking with a knowledgeable sales associate), and a new catwalk display that allows users to efficiently touch, feel and interact with your products.
This leads to higher conversion rates, more sales, lower bounce rates, and satisfied customers that engage with the personality of your brand in a way that was never possible before, particularly on mobile devices.
Marketing & Growth
Tatiana has been leading marketing and growth for some of the fastest growing B2B and B2C startups in the Bay Area. For more than 8 years, she helped companies establish and scale ROI-driven global marketing teams. Recently Tatiana joined Lob, the world's 1st intelligent API for automated direct mail and address verification. Lob's modern technology helps innovative e-commerce brands keep customers engaged, increase renewals and scale revenue.
Director of Business Development
Shane McWilliams is a Director of Business Development at BounceX, the leader in cloud-based behavioral marketing and the fastest growing software company in America. BounceX’s Behavioral Marketing Cloud™ identifies previously anonymous high-intent visitors, enabling organizations to unlock people-based marketing -- a new revenue channel for marketers. At BounceX, Shane is a part of our business development team that helps and develops high-impact strategies for digital properties across a variety of industries. Prior to BounceX, Shane previously held positions in Equity Sales and Trading. He is a graduate of the University of Pennsylvania. His past, present and future interests include but are not limited to world travel, air guitar, real guitar, country music, evaluating poultry, building rockets, flying planes, sailing boats, hanging out in saunas, reading periodicals, and generally living life on the edge.
VP Client Success
Rachel is the Vice President of Client Success at Bazaarvoice. Her mission is to help existing and future customers unlock and leverage the value of consumer generated content. She’s passionate about helping brands leverage digital innovation to benefit marketing and engagement efforts.
Prior to her nine years at Bazaarvoice, Rachel held roles in both consulting and agency marketing. She graduated from American University with a Bachelor of Science in Business Administration, specializing in International Marketing.
In her spare time, Rachel loves exploring the trails and lakes of Austin with her husband and two kids.
Director of Paid Media
Manish is the director of paid media at NetElixir, a retail-first search agency based out of Princeton. In his current role, he is responsible to drive retail focused paid media strategies spanning search, social and marketplaces. He has worked with businesses across verticals like apparel, beauty, home & decor, automobile, consumer electronics, gifting and food & gourmet. With the retail landscape undergoing massive changes across the globe, he focuses on creating a profitability based omnichannel solution that analyzes customer journey across various buying stages and helps businesses acquire the right customers. He also works on generating the real value proposition from various machine learning and AI-based solutions in the paid media space by leveraging retail insights.
Chief of Staff, Marketing
Maquel Shaw is the Chief of Staff for Overstock.com’s marketing department, where she is responsible for the strategic direction and implementation of processes across the e-commerce leader’s various marketing channels. Shaw joined Overstock in 2010 and has also served as the company’s Director of International Marketing, Director of Loyalty, and Director of Market Partnerships. In addition to her roles at Overstock, Shaw is a former Vice President of Marketing for Utah First Credit Union.
Shaw’s years of expertise as a leader in marketing and business strategy allow her to efficiently target audiences on local, national, and global scales while maintaining fiscal responsibility within a variety of budgetary constraints. Additionally, her deep experience in branding, offline and online advertising, email marketing, search, loyalty, and affiliate programs provides her the background needed to conceptualize, create, and execute collaborative projects across multiple internal channels and partnerships with top external marketing and e-commerce companies.
Mobile Product Manager
Erin Azar leads the mobile product lines globally for Emarsys. With over 15 years of experience in both Dubai and the US, Erin has led omni-channel marketing strategies, product development, business enablement and scaling, and digital transformation. Erin is passionate about using innovative technologies to transform companies and customer experiences. Erin lives in Indiana with her 3 children and husband, where she enjoys gardening and cooking, and competitive tennis.
She holds an MBA from The American University in Dubai and a technology Masters in Systems Analysis from Miami University.
Emarsys’s fully-integrated, omni-channel marketing automation cloud platform is disrupting the martech industry, by delivering powerful personalized customer interactions at scale.
Executive Director of Product Marketing
Carrie Parker is Executive Director of Product Marketing at Valassis Digital. Carrie has more than 18 years of experience spanning product marketing, digital marketing, and brand strategy. At Valassis Digital, she leads a team of product marketers, driving the positioning and go-to-market execution for Valassis Digital’s suite of leading edge advertising, data, and targeting solutions.
Prior to joining Valassis Digital, Carrie led a team of product leads and marketing consultants at Kantar Consulting, where she focused on unlocking growth for clients in industries ranging from retail to financial services to CPG. Carrie previously spent eight years at American Express. As a Vice President in OPEN she led digital & brand experiences including OPENForum.com, ShopSmall.com, and the American Express OPEN social media properties, fueling brand loyalty and acquisition efforts.
Carrie has a track record of driving results and revenue, anchored in a passion for the customer. From launching pioneering digital platforms to being named a “Top 10 Brand Editor,” she leads her team to create exceptional marketing and product experiences with a customer-first mentality.
Carrie received her M.B.A. from Columbia University and also holds a B.S. in Business Administration from the University of North Carolina, Chapel Hill with a concentration in marketing
Business Development Manager
Patrick has managed business development for Worldpay for more than three years focusing on merchants headquartered in the United States and Canada with international payment needs. His background is in international finance and operations, having held roles in the footwear and food & beverage industries. He studied Mandarin and Chinese business at The University of International Business & Economics in Beijing and has worked extensively in mainland China.
Kristin Schoenstein has been a Program Director with Worldwide Business Research since 2010 and has been producing events since 2004. She currently specializes in the retail and eCommerce sector where she heads up the Future Stores portfolio and eTail East. She also successfully launched and grew WBR’s customer experience portfolio. In her role, she is responsible for market research, content creation and speaker faculty management for each event. Prior to WBR, she produced events in the healthcare and pharmaceutical sector, and got her start organizing educational programming for physicians. In her free time, Kristin heads out to the East end of Long Island where she enjoys fishing, boating and days at the beach with her husband and two daughters.
Sr. Customer Success Director
As Senior Customer Success Director, Logan leads Evergage’s Retail practice and owns the personalization strategy and account management for brands including but not limited to Carhartt, Lenovo, Dell Outlet, Invaluable, Newegg Flash and Walmart Mexico.
When she’s not geeking out with her clients, she’s hunting for the best lobster roll, making her way through every national park and dreaming about trying every port in the Douro Valley.
Infinite Convergence Solutions, Inc.
In his role as Vice President of Product Management, Harsh Mamgain is responsible for driving the product & marketing strategy, product portfolio & program management, and building & fostering strategic alliances for Infinite Convergence Solutions’ world-class mobility & messaging products and services.
Harsh brings more than 15 years of strong business and finance experience in building and growing technology start-ups and a proven track record in diverse leadership roles including product management, marketing, business strategy and finance. Prior to joining Infinite Convergence, Harsh was the Director for finance and business operations at Infinite Computers Solutions where he was instrumental in two product technology and business line acquisitions from the world’s largest telecom OEM vendors, Alcatel-Lucent and Motorola. Prior to this, in his multiple roles at Comnet International, a technology start-up, Harsh’s key accomplishments include M&A diligence for various product acquisitions & divestures, managing product/project partnerships (AT&T, Alcatel-Lucent, Tellabs, Oracle) and delivering on business goals by leading cross-functional teams and projects in a fast paced environment through strategic focus and solid execution.
Harsh holds a MBA degree from Northwestern University’s Kellogg School of Management and a Bachelor of Commerce (Honors) degree in Commerce from Delhi University.