New Dates Announced: October 13-15, 2020 Read More

Thank You eTailers

You’ve had supply chain disruptions, store closures, a reduced workforce, and new telecommuting policies to deal with – and yet you’ve risen to the occasion, with guts and heart, and working around the clock to find a way for our goods to arrive. You are an inspiration. All of you.

We can’t wait until we’re back in a room, hearing your stories of drive, purpose, pride, and innovation. Please continue to look after yourselves, keep washing your hands and phoning your loved ones. We look forward to gathering with you again when it is safe to do so.

With huge thanks, and best wishes,

- The eTail Team

Transforming Retail. Together.

eTail is a three day conference designed to help you increase the profits from your business.

You’ll get action-packed stories, disruptive strategies, strategic conversations, and connections with top minds at America's most successful retailers. No commercials. No egos. We cut out the fluff to give you hundreds of strategic takeaways.

Download Agenda

"Inspirational and motivational”

Stephanie Barnes, eCommerce Content Strategist

“I’m challenged to think better, do better”

Heather Blachowski, Director, Digital Content Operations

“eTail has set the bar pretty high for digital conferences”

Anshuman Taneja, VP, Product & UX
American Eagle

Welcome Our 2020 Sponsors


Our Speakers. Your Visionaries.

Bold, Brave, Innovative – Only the best retailers at eTail.

"Simply put: attending eTail has made us more profitable as a business”

Guido Campello, CEO, Creative Director

“Relevant topics, great content, outstanding networking”

Meredith Wollman, Manager, Customer Marketing

“We were blown away by the amount of real life examples”

Sebastian Pawlowski, Director, Digital Marketing

Agenda At A Glance

Day One
Optimizing Online and Omnichannel

  • Keynote: Omnichannel Experience For Your Customers
  • Track A: UX, Testing & Conversion Optimization
  • Track B: Omni-Channel And Harmonious Retail Strategies
  • Track C: Customer Acquisition And The Customer Journey
  • Track D: Retailer Only Connections
  • C-Suite Retreat
  • Disrupter Diaries

Day Two
Digital Growth And Transformation

  • Keynote: Personalized Product Merchandising
  • Track A: Diving Into Data And AI
  • Track B: Customer Engagement, Content & Personalization
  • Track C: Elevating Your eCommerce Experience
  • Track D: Retailer Only Connections
  • Future Connections Meet And Greet
  • Women In (R)eTail Networking Reception & Panel

Day Three
Retail Disruption And The Future

  • eTail Speaker Breakfast
  • Keynote: Differentiating Sustainability
  • Panel Discussion: Shaping Customer Experiences
  • Panel Discussion: eCommerce Leadership In Today’s Market

All of The Major Players In One Place


Why eTail is Rated #1

Content. Creativity. Conversations. Connections. And Much More!

Actionable Tactics To Grow Your Business, No Fluff

We’re not a tradeshow or a vendor-led seminar. Our agenda is 100% focused on your biggest challenges and opportunities.

You’ll hear from Founders, CEO’s, VPs and more - those that are in the trenches, doing the work. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.

The Most Interactive Conference, Ever

Benefit from over 30 hours of discussion groups, creative think-tanks, Tonight Show sessions, lightning rounds, roundtables, structured and unstructured networking activities, and much more.

This is your opportunity to make new connections and speak “off-the-record” with your peers. You’ll build relationships like never before.

An Awesome Time, Guaranteed

We’re known in the industry for awesome experiences you can’t get anywhere else. Sip fine wines, kick back with cocktails, eat delicious food, attend private tastings, and be wowed at our infamous evening receptions. You’ll make memories that last a lifetime, and become a part of a true retail community.

The eTail Audience

From the Billion dollar club, to the start-ups. From travel, beauty, arts, electronics and much more – eTail is for retailers that want world-class eCommerce. This community is one of a kind, and the perfect balance of quality, quantity, and variety.


eTail In The News

Senior editors and staff from mainstream and industry media, as well as leading industry analysts attend and cover eTail, where industry news happens. Check out the articles, interviews and announcements from the largest and most disruptive eCommerce and tech companies

Direct Marketing News
Retail Dive
Retail Touch Points

Real Reviews From Real Attendees

See why the community rates eTail as the number one eCommerce and omnichannel conference.


Who said eCommerce conferences can't be fun? We’re known in the industry for awesome experiences you can’t get anywhere else. You’ll come as an attendee, and leave as part of a community.

Have a Wicked Good Time in Boston