August 12 - 15, 2024
Boston Marriott Copley Place, MA
Hundreds of the world’s best known companies
– including more than half of the Fortune 50 –
trust OpinionLab, a Verint company, to listen to
their customers and take action on what they say.
OpinionLab is a key component of Verint’s broad Voice
of Customer solution that empowers organizations
to listen, analyze and act on VoC across digital, voice,
text and social interactions. OpinionLab was founded
in 1999 to bring to market the fundamental concept
that listening to your customers is important, but
more important is the need for you to listen to them
on their terms and react quickly and effectively to
what they tell you. Hundreds of the world’s leading
brands today trust OpinionLab to optimize customer
experience and drive engagement across multiple
channels. OpinionLab joined with Verint in 2016 to
create the market’s broadest Voice of Customer
solution and is now known as OpinionLab, A Verint
Company.