Alexandra Martin

Director, Site Merchandising & Optimization Kendra Scott

My primary mission is to drive sales and enhance conversions through leading strategic merchandising and optimizations. I immerse myself in the intricacies of our jewelry offerings, ensuring that our online platform not only captivates our audience visually but also guides them seamlessly toward making a purchase. Beyond the aesthetics, my focus extends to data-driven strategies that keep our site funnels finely tuned in alignment with current market trends.

Tuesday, August 12

3:05 PM Track A: Panel Discussion: Bolstering Conversion with UX Improvements: Best Practices for A/B Testing

Optimizing conversion rates demands a strategic blend of user experience (UX) refinement and data-driven experimentation. Effective UX improvements—such as intuitive navigation, mobile-first design, and frictionless checkout flows—lay the foundation for seamless customer journeys, while A/B testing enables brands to validate these changes and identify high-impact optimizations. This panel will explore best practices for leveraging A/B testing to enhance UX, from isolating single variables and setting clear goals to analyzing statistical significance, ensuring that every design decision aligns with user behavior and business objectives Expect to hear about:

  • Harnessing data-driven insights to optimize UX and boost conversion rates
  • Employing A/B testing to continuously refine website design and functionality
  • Using heatmaps and session recordings to pinpoint friction points and streamline navigation
  • Personalizing content and product recommendations to increase user engagement and drive conversions

Check out the incredible speaker line-up to see who will be joining Alexandra.

Download The Latest Agenda