Amber Jackson is the CEO of Hype & Harvest, a leadership advisory and coaching firm supporting brands and retailers to close leadership gaps at the Director and VP level by building business judgment, readiness, and capability to lead at the right altitude. With a 20+ year career leading sales and marketing for iconic brands like Disney, Warner Bros., and FIJI Water, Amber has a proven track record of delivering double-digit EBITDA growth while cultivating high-performing teams.
Monday, August 10: Summit Day
8:45 AM AI & the Customer Journey: Keynote Panel: Building AI-Ready Cultures By Empowering Teams With Data Fluency, Ethical Awareness, And Critical Thinking
As AI reshapes retail operations from personalization to predictive analytics, leaders must cultivate cultures where every team member wields data fluency, ethical judgment, and critical thinking to thrive amid rapid change. Without these foundations, even the best tech stacks falter, leaving brands vulnerable to bias pitfalls and siloed decision-making. In this keynote panel, culture architects reveal proven approaches for empowering teams, fostering AI readiness, and building resilient organizations that turn tech disruption into sustainable advantage.
- Developing data fluency to help teams interpret insights and make informed, confident decisions
- Cultivating ethical awareness to guide responsible AI use and maintain organizational trust
- Strengthening critical thinking to evaluate AI outputs and challenge automated assumptions
- Embedding continuous learning to foster a culture that adapts as AI capabilities evolve
Tuesday, August 11
7:45 AM Women in eTail Leadership Breakfast With Hype & Harvest *SPOTS LIMITED*
This is an invitation-only gathering designed for senior and executive women leaders - a space for relationship building and candid conversation among the women driving retail strategy, growth, and shaping the future of work in our industry. Spots will be limited, so if you are interested in joining, please email Elizabeth.robillard@wbresearch.com to reserve your spot.
Check out the incredible speaker line-up to see who will be joining Amber.
Download The Latest Agenda