Avani Oswal

Avani Oswal

Head of Digital Elizée
Avani Oswal
Avani Oswal is an eCommerce operator and advisor focused on AI-driven growth and execution. She leads Digital and eCommerce at Elizée, where she is actively implementing AI across merchandising, marketing, and customer experience to drive faster decisions and measurable impact. Avani is also the Founder of Catalyst, an advisory platform partnering with high-growth brands and SaaS companies on go-to-market strategy, partnerships, and AI implementation. Previously, she held strategy and operations roles at Macy’s, IPSY, and Gametime. She holds an MBA from Wharton in Marketing and Operations.

Wednesday, August 12

12:15 PM Main Stage: Keynote Panel Debate: The AI Hype Gap: Navigating the Real Challenges and Cultural Pushback in an AI-Driven World

AI promises to revolutionize retail workflows, yet the hype gap reveals real hurdles like integration failures, data silos, and cultural resistance that stall adoption and breed skepticism. Leaders must navigate team pushback, ethical dilemmas, and measurable ROI demands to bridge this divide without alienating talent or overpromising miracles. In this keynote panel debate, provocative voices clash on turning AI rhetoric into reality, exposing pitfalls and charting paths for genuine transformation amid workforce realities.

  • Navigating the gap between AI hype and practical business realities by identifying real-world challenges
  • Addressing cultural resistance and employee concerns around AI adoption and workforce impact
  • Evaluating the technical hurdles of AI integration, including data quality, legacy systems, and skill shortages
  • Balancing ethical considerations, privacy, and regulatory compliance while scaling AI initiatives effectively

Check out the incredible speaker line-up to see who will be joining Avani.

Download The Latest Agenda