Ben Erwin | eTail Boston

Ben Erwin

CEO Charitybuzz

Pre-Summit Day, Monday, August 11: The Future Customer Journey Summit

10:00 AM Customer Journey: Commerce with a Conscience: How Purpose-Driven Retail Drives Growth and Builds Community

  • How purpose-driven commerce creates deeper connections with customers.
  • The role of storytelling in communicating a brand’s mission through marketing and digital experiences.
  • Practical strategies for integrating social impact into retail experiences.
  • Real-world examples of how aligning business objectives with a greater cause builds customer loyalty differentiates brands and fosters a sense of community.
  • Explore how integrating authentic charitable partnerships can turn one-time buyers into loyal advocates.
  • Demonstrate how cause marketing fosters long-term emotional connections and repeat purchases that drive sustainable growth.

Check out the incredible speaker line-up to see who will be joining Ben.

Download The Latest Agenda