Bernadette Nixon

Chief Executive Officer and Board Member Algolia

Bernadette Nixon is an entrepreneurial & driven CEO with a strong track record of growing and scaling global businesses, and is focused on doing that at Algolia.

In July 2021, she led the company’s $150 million Series D Funding leading to a valuation of $2.25 Billion, which nearly quadrupled the company’s valuation since its Series C Funding. In September 2022, she led the company’s acquisition of Search.io.

Prior to Algolia, she served as CEO at Alfresco where she led the open source content services provider in redefining its go-to-market strategy, launching strategic new products and building a world-class team to scale the company’s growth.

Bernadette has also held leadership positions at SDL PLC., OpenText, Metastorm, CA Technologies and the United Nations in Geneva.

Bernadette received her BA in Business Studies and Marketing from the University of Hertfordshire.

Tuesday, August 12

9:15 AM Keynote Panel: The Customer Odyssey: Navigating The Full Journey from Discovery to Loyalty

Understanding the customer journey is crucial for building lasting relationships and driving business success. From the initial discovery phase to the ultimate goal of loyalty, each stage of the customer journey presents opportunities for engagement, conversion, and retention. This keynote panel will explore the complexities of navigating the full customer journey, discussing strategies for optimizing touchpoints, addressing pain points, and fostering loyalty through personalized experiences that resonate with diverse customer needs and expectations. Expect to hear about: 

  • Mapping out every touchpoint to gain a comprehensive view of your customer’s interactions and experiences
  • Leveraging data to track behavior across channels and identify key moments that influence decisions
  • Aligning marketing, sales, and customer service teams to ensure a seamless journey from awareness to loyalty
  • Continuously gathering feedback and analyzing patterns to refine your strategy and enhance the customer experience

Check out the incredible speaker line-up to see who will be joining Bernadette.

Download The Latest Agenda