Brian Schmidt

VP, Digital & eCommerce Brooks Brothers

Main Day One: Tuesday, August 12

Mapping out every touchpoint to gain a comprehensive view of your customer’s interactions and experiences
Leveraging data to track behavior across channels and identify key moments that influence decisions
Aligning marketing, sales, and customer service teams to ensure a seamless journey from awareness to loyalty
Continuously gathering feedback and analyzing patterns to refine your strategy and enhance the customer experience

Check out the incredible speaker line-up to see who will be joining Brian.