eTail Boston 2019

August 19 - 22, 2019

The Sheraton, Boston

Chris Hardisty, SVP eCommerce at Clarks
Clarks Logo

Chris Hardisty

SVP eCommerce

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda

Day 1: Always On: Omni-Channel And The Connected Customer - Tuesday, August 20th, 2019

Tuesday, August 20th, 2019

10:00 AM Keynote Panel Discussion: Omni-Channel Is Table Stakes—What Are You Serving?

Omnichannel is an obvious! Join these C-Level seasoned executives (who have seen and implemented it all!) to learn tactics that are your best opportunities to connect with customer and ensure you are giving a top, seamless experience by: 
• Adopting best tech to ensure digital connections are maintained and ensuring omni-channel is truly frictionless  
• Best uses of AI and how to better understand the customer’s buying habits across channels
• Unlocking the right data to reinvent and enhance customers experiences while removing barriers to entry for discovery and buying and/or roadblocks to interactivity 
• Concierge-like services and conveniences—how flexible are customer expectations for delivery options

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