eTail Boston 2019
August 19 - 22, 2019
The Sheraton, Boston
1.888.482.6012
Chris Hardisty
VP, Retail & Digital
Lacoste
Day 1: Always On: Omni-Channel And The Connected Customer - Tuesday, August 20th, 2019
Tuesday, August 20th, 2019
10:00 AM Keynote Panel Discussion: Omni-Channel Is Table Stakes—What Are You Serving?
Omnichannel is an obvious! Join these C-Level seasoned executives (who have seen and implemented it all!) to learn tactics that are your best opportunities to connect with customer and ensure you are giving a top, seamless experience by:
• Adopting best tech to ensure digital connections are maintained and ensuring omni-channel is truly frictionless
• Best uses of AI and how to better understand the customer’s buying habits across channels
• Unlocking the right data to reinvent and enhance customers experiences while removing barriers to entry for discovery and buying and/or roadblocks to interactivity
• Concierge-like services and conveniences—how flexible are customer expectations for delivery options
Check out the incredible speaker line-up to see who will be joining Chris.
Download The Latest Agenda