Omnichannel is an obvious! Join these C-Level seasoned executives (who have seen and implemented it all!) to learn tactics that are your best opportunities to connect with customer and ensure you are giving a top, seamless experience by:
• Adopting best tech to ensure digital connections are maintained and ensuring omni-channel is truly frictionless
• Best uses of AI and how to better understand the customer’s buying habits across channels
• Unlocking the right data to reinvent and enhance customers experiences while removing barriers to entry for discovery and buying and/or roadblocks to interactivity
• Concierge-like services and conveniences—how flexible are customer expectations for delivery options
Check out the incredible speaker line-up to see who will be joining Chris.
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