Divyangna Singh

Director of Product Management BJ's Wholesale Club

Divyangna (Div) is a product management leader at BJ’s Wholesale Club, where she shapes the company’s AI strategy and oversees key areas of the e-commerce experience. Her work focuses on building scalable platforms and services that optimize costs and operations, and enable data-driven, profitable decisions. Previously, at Gap Inc., she laid the foundation for AI/ML initiatives aimed at improving forecasting, supply chain visibility, and operational efficiency. Through her experience, she’s learned that while building the technology is critical, the true challenge—and opportunity—lies in change management. Driving successful AI adoption at the enterprise level means aligning stakeholders from executives to analysts, and she brings a wealth of insights on how to do just that.

Tuesday, August 12

2:25 PM Track D: Co-Presentation: Doing More With Less: Creating Operational Efficiencies

In an era of tightening budgets and heightened competition, operational efficiency has become a cornerstone of sustainable growth, enabling businesses to maximize output while minimizing resource consumption. With leading organizations achieving up to 25% higher productivity and 20% lower operating costs through strategic optimizations, this fireside chat will explore how to streamline workflows, leverage automation, and foster a culture of continuous improvement to thrive in resource-constrained environments. Sabu Thomas of BJ’s will cover: 

  • Implementing centralized procurement and supply chain management to streamline operations.
  • Leveraging cloud-based technologies for scalable and cost-effective global operations.
  • Optimizing inventory management and logistics to minimize costs and improve delivery times.
  • Utilizing data analytics to identify and eliminate inefficiencies across global business units.

Check out the incredible speaker line-up to see who will be joining Divyangna.

Download The Latest Agenda