Elizabeth Zietlow

VP, Customer Experience Insights, Strategy & Research Signet Jewelers

Pre-Summit Day, Monday, August 11: The Future Customer Journey Summit

Identifying key departments for cross-functional collaboration to gain a holistic view of your customer
Establishing shared goals and objectives to align teams towards a unified vision
Promoting a customer-first mindset organization-wide through training and dedicated CX champions
Eliminating visible barriers between channels, ensuring a smooth, integrated experience for your customers

Check out the incredible speaker line-up to see who will be joining Elizabeth.