Heather Bennett

Heather Bennett

President & Chief Customer Officer Michaels Companies
Heather Bennett

Wednesday, August 12

12:15 PM Main Stage: Keynote Fireside Chat: Balancing Holiday Promotions and Brand Value: Building a Smarter 2026 Holiday Season Playbook

  • Balancing discount strategies to drive holiday sales without eroding brand value
  • Tailoring promotions to nurture customer loyalty and encourage repeat purchases
  • Timing offers strategically to maximize impact during peak holiday shopping windows
  • Integrating personalized messaging and exclusive experiences to elevate brand perception amid heavy promotions

Check out the incredible speaker line-up to see who will be joining Heather.

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