Hemang Upadhyay is a senior product management professional with 16+ years of experience delivering large-scale digital and AI-driven solutions for leading U.S. E-commerce and technology organizations.
He has led the development of enterprise automation, AI-powered search, recommendation engines, and self-service platforms at LG Electronics, generating over $240M in scalable business value.
Hemang is a published researcher in applied artificial intelligence and frequently serves as a research paper session judge, bringing a strong industry perspective to academic and professional forums.
Monday, August 10: Summit Day
3:05 PM AI & the Customer Journey: Ask the Experts Town Hall Panel: Fully Integrating AI into Your Tech Stack: Measuring Real Impact and Incrementality in Retail
AI is no longer a bolt-on feature—retailers must fully integrate it across martech stacks to unlock measurable impact on acquisition, retention, and revenue, while proving true incrementality amid noisy data. From attribution models to A/B testing at scale, success hinges on clear KPIs, clean data pipelines, and cross-team alignment that turns AI hype into hard results. In this Ask the Experts Town Hall Panel, industry pros tackle your toughest integration challenges through live Q&A, sharing frameworks to quantify ROI and build AI systems that genuinely move the needle.
- Integrating AI-driven tools across marketing, supply chain, and customer experience systems to create a unified data and decision layer
- Optimizing retail operations through predictive analytics and automation that enhance efficiency and personalization
- Measuring AI’s incremental value by linking predictive outputs to revenue, retention, and customer lifetime metrics
- Evolving performance frameworks to distinguish true AI-driven impact from baseline or traditional technology gains
Check out the incredible speaker line-up to see who will be joining Hemang.
Download The Latest Agenda