Jamie Bolton

Jamie Bolton

Chief Strategy Officer Fospha
Jamie Bolton

Tuesday, August 11

3:20 PM Track 2: Panel: Unlocking the Power of Community: Strategies for Building, Managing, and Driving Value with Brand Advocates

Strong brands thrive when their most passionate customers, employees, and partners become advocates who amplify the brand’s message. This panel will explore practical strategies for identifying, engaging, and empowering brand advocates to drive loyalty, referrals, and measurable business impact. Hear ideas for:
  • Identifying passionate customers, employees, and partners whose values align closely with your brand to organically build authentic advocacy
  • Cultivating strong relationships through personalized engagement, two-way conversations, and acknowledging advocate contributions regularly
  • Empowering brand advocates with exclusive access, shareable content, and incentive programs to motivate referrals and social sharing
  • Measuring advocacy program success using metrics like referral rates, social mentions, and Net Promoter Scores to continuously refine strategies

5:00 PM Track 2: Panel: The New Era of Storytelling: How Content and Creativity Are Powering Brand Engagement

In today’s crowded digital landscape, content is no longer just marketing—it’s the heartbeat of brand identity and customer connection. This session explores how leading brands are combining data-driven insights with creative storytelling to craft meaningful experiences, inspire loyalty, and convert audiences into communities. From shortform storytelling to longterm creative strategy, discover how brands are redefining what it means to truly connect through content.

  • Exploring how brands are using authentic storytelling to deepen emotional connections and build lasting communities.
  • Blending content and creative strategy to engage audiences, strengthen loyalty, and drive measurable impact.
  • Experimenting with emerging formats—from short form video to immersive experiences—that transform how consumers connect with brands.
  • Balancing art and analytics to ensure storytelling stays both inspired and performance driven.

Check out the incredible speaker line-up to see who will be joining Jamie.

Download The Latest Agenda