Jennifer Brush | eTail Boston

Jennifer Brush

VP, Product Innovation & Brand Guayaki Yerba Mate

Pre-Summit Day, Monday, August 11: The Future Customer Journey Summit

3:00 PM Customer Journey: Closing Keynote: Quality Matters: Your Products AND Your Values Must Resonate with Consumers

In a marketplace where consumer choices are increasingly driven by values, aligning your products and brand principles with the beliefs of your audience is no longer optional—it's essential. Modern consumers expect brands to deliver quality products while authentically reflecting their social, environmental, and ethical priorities. This session will explore how resonating with consumers’ values can deepen loyalty, foster trust, and create meaningful connections that drive long-term success

  • Prioritizing high-quality products that meet consumer needs and expectations to enhance satisfaction and loyalty
  • Aligning your brand with consumer values, such as sustainability and ethical sourcing, to attract modern shoppers
  • Fostering trust by being transparent about your practices and values, encouraging consumers to choose your brand over competitors
  • Building lasting relationships with consumers by emphasizing both product quality and shared values, enhancing brand loyalty and advocacy

Check out the incredible speaker line-up to see who will be joining Jennifer.

Download The Latest Agenda