eTail Boston 2024

August 12 - 15, 2024

Boston Marriott Copley Place, MA

John Trippe

Product Manager, Technical Director, eCommerce Hiya Health

Pre-Summit Day, Monday, August 12: Loyalty & Customer Retention Summit (Retailer Only)

2:40 PM Retailer Panel Discussion: Riding The Subscription Wave: Knowing Your Critical Success Factors

It’s no secret that subscription services are trending, but the challenge lies in continued retention and creating a model that works for the long term. In this panel, hear how various brands are approaching their subscription business and what they are doing to stay relevant with today’s consumer. Expect to hear more about: 

  • Discussing how important a subscription model is to your current business and why 
  • Developing subscription packages that align with customer needs and preferences, offering unique and value-added services or products 
  • Providing a seamless and enjoyable end to end customer experience to boost customer satisfaction and loyalty 
  • Leveraging customer data and analytics to personalize subscription offerings and communications 

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda