As consumers become increasingly price-conscious and digitally savvy, retailers must adapt by leveraging technologies like AI and omnichannel strategies to meet evolving expectations. This keynote will explore the key trends shaping retail in 2025, from navigating economic uncertainties to harnessing emerging technologies, and discuss how businesses can innovate and thrive amidst these dynamic conditions. Poonam Goyal from Bloomberg will walk us through her approach to: 

• Understanding how ongoing inflation affects pricing strategies and profit margins, compelling retailers to adapt their approaches to maintain competitiveness
• Exploring shifts in consumer behavior, including the rise of hybrid shopping experiences and the demand for personalized, seamless interactions across channels
• Assessing the impact of geopolitical tensions on supply chains and operational strategies, necessitating greater resilience and adaptability in retail operations
• Recognize the increasing consumer demand for sustainable practices and products, pushing retailers to prioritize eco-friendly initiatives as a core business strategy