August 19 - 22, 2019
The Sheraton, Boston
Day 1: Always On: Omni-Channel And The Connected Customer - Tuesday, August 20th, 2019
Tuesday, August 20th, 2019
Learn from Sharon how to redefine the omni-channel experience to meet the modern consumers’ expectations. With 1-year under her belt as CEO of Vitamin Shoppe, she presents forward-thinking tactics for a customer-first organization, and how to differentiate through personalization, education, and expertise.
• Continuously evolving and pushing your marketing approach to engage customers through omni-channel
• Core values that ensure innovation and integrity—and how they can be communicated to customers digitally
• Never stop delighting: building perks and logistical conveniences that make your brand completely accessible