Stephen Simonis Jr. | eTail Boston

Main Day Two: Wednesday, August 13

Establishing a flexible organizational structure that balances flat and hierarchical approaches, allowing for agile decision-making and clear role responsibilities
Creating key departments including management, development, marketing, operations, customer support, and inventory management to ensure comprehensive business coverage
Prioritizing cross-functional collaboration, with teams like marketing, sales, and operations working closely to optimize the customer journey and business performance
Designing a scalable team structure that can adapt to business growth, starting with core roles and expanding departments as the e-commerce operation develops