Suzy Davidkhanian

Suzy Davidkhanian

VP, Content EMARKETER
Suzy Davidkhanian
Suzy Davidkhanian, VP, Content Suzy Davidkhanian is Vice President of Content at EMARKETER, where she leads coverage across retail, demographics, and financial services, helping brands and retailers understand and act on shifting consumer behavior. She brings more than 20 years of retail experience spanning stores, merchandising, and marketing. Most recently, she led consumer insights and market trends at Macy’s, grounding her analysis in real-world business impact. Suzy hosts EMARKETER’s Reimagining Retail podcast and is a frequent industry commentator, with insights featured in Reuters, Vogue Business, WWD, and Modern Retail and regularly speaks at industry events. She holds an MBA from the University of Chicago Booth School of Business and a BA from McGill University.

Monday, August 10: Summit Day

9:35 AM AI & the Customer Journey: Keynote C-Level Chat: Consumer Insights: Understanding Shopping Trends in 2026

In a world where shopping habits are constantly evolving, understanding what truly drives consumer behavior has never been more important. In this fireside chat, Jeremey Tahari shares fresh insights on how technology, values, and convenience are reshaping the way people browse, buy, and stay loyal in 2026. Expect to hear about:

  • Emerging trends that reveal how and where consumers are making purchase decisions today
  • Exploring the growing influence of values-driven and experiential shopping on brand loyalty
  • Considering how data and intuition combine to help brands anticipate what shoppers want next

3:50 PM AI & the Customer Journey: Closing Keynote Fireside Chat: Anchoring Teams in Uncertain Times: A Retail Leadership Playbook

In today's rapidly evolving retail landscape, effective leadership is essential to provide stability and direction for teams facing uncertainty. Success depends on fostering resilience, clear communication, and a strong sense of purpose to navigate challenges and seize opportunities. Join this keynote with Neil Shah, the Chief Commercial Officer from Sharkninja as he walks us through how he keeps the team calm during times of stormy weather. Expect to hear about how he is:

  • Discovering practical leadership strategies to keep teams grounded and focused during periods of disruption.
  • Strengthening communication skills that build trust, clarity, and resilience across retail organizations.
  • Applying proven methods to maintain motivation and performance in rapidly changing environments.
  • Developing a personal leadership playbook tailored to guiding retail teams through uncertainty with confidence

Check out the incredible speaker line-up to see who will be joining Suzy.

Download The Latest Agenda