Stephanie Grubert | eTail Boston

Stephanie Grubert

Director of Ecommerce Torani

Pre-Summit Day, Monday, August 11: The AI Summit

1:00 PM AI: Keynote Panel: Dynamic Discounting: Keeping Up with Consumer Demand for Discounts in a Price Conscious Era

As economic pressures and digital transparency continue to shape consumer behavior, businesses must adapt by implementing dynamic discounting strategies that meet evolving demands. This keynote panel will explore the latest trends and actionable strategies in dynamic discounting, from time-based promotions to personalized offers, helping marketers navigate the complex landscape of consumer expectations and drive sales in a highly competitive market. Expect to learn how to: 

·      Leverage real-time data to offer personalized, time-sensitive discounts that drive immediate action.

·      Implement flexible discount structures based on customer behavior, order value, or loyalty status.

·      Automate discount triggers to streamline the customer experience and boost conversion rates.

·      Continuously analyze discount effectiveness to ensure profitability and long-term customer

Main Day One: Tuesday, August 12

3:05 PM Track B: Panel Discussion: Prioritizing Experiences: Reevaluating the Value Proposition of Your Brick and Mortar Stores

Brick-and-mortar stores are evolving to prioritize experiences over mere transactions, recognizing that customers seek more than just products—they crave memorable interactions and tangible connections. By reevaluating their value proposition, retailers can transform physical spaces into hubs of engagement, offering personalized interactions, instant gratification, and immersive brand experiences that complement online channels. This panel discussion will explore strategies for revitalizing brick-and-mortar stores, focusing on how to leverage technology, enhance customer experiences, and create unique value that drives loyalty and sets physical retail apart in a digital age

·       Focusing on creating unique in-store experiences that cannot be replicated online, such as personalized service and interactive displays

·       Leveraging local events and partnerships to foster a sense of community, encouraging customer loyalty and foot traffic

·       Developing seamless connections between online and offline channels, allowing customers to enjoy a cohesive shopping experience across platforms

·       Emphasizing sustainable practices and ethical sourcing to appeal to increasingly conscious consumers who value corporate responsibility

Check out the incredible speaker line-up to see who will be joining Stephanie.

Download The Latest Agenda