The Thankful AI platform enables businesses to be more customer-centric by becoming service-centric. Just like a human support agent, Thankful routes, assists, translates and fully resolves large volumes of customer problems across all written channels - email, chat, SMS, and social. Partnered with every major helpdesk, Thankful delivers AI agent services and business insights for the world’s largest brands, including Crate & Barrel, Ralph Lauren, Bombas, Pura Vida, and MeUndies.