August 12 - 15, 2024
Boston Marriott Copley Place, MA
When it comes to e-commerce, customers and users expect
to engage with your business where and when it’s right
for them. It’s all about providing a shopping journey that
is as seamless, quick, and hassle-free. Multiple channels
need to be connected so conversations are seamless,
agents are more productive, and information can be
shared across your company to give your customers the
best possible experience. Zendesk was built upon a simple
idea: Make customer service software that’s easy to use
and accessible to everyone. The company has expanded
on that idea, and now offers a growing family of products
that work together to improve customer relationships
and can be embedded and extended through an open
development platform. Zendesk gives organizations the
ability to be the company your customers want you to
be. Learn more at www.zendesk.com