eTail Boston 2021

February 23-25, 2021


Whitepaper & Video Center

How New Tech is Creating Seamless Mobile Shopping Experiences

Fresh for 2019, this new mobile report will show you what your peers are up to in the hot field of mobile commerce. 

eTail Boston Innovation Briefing - June 2019

In our second briefing of 2019, you’ll learn more about what strategies major retailers are currently implementing in order to stay ahead of the competition.

The 2019 eTail Holiday Report: Showcasing Your Brand and Products in New and Novel Ways

Along with mid-summer heat comes the first thoughts towards a season that defines retail success. The holidays may be half a year away, but at eTail we know that savvy brands are already starting to think about their holiday campaigns. That's why we've created our annual Holiday Report, which you can access here! See which strategies your peers are using to make the holidays joyous for their brands. 

Amazon vs Walmart: The Battle for the eCommerce Crown

With Amazon’s stranglehold on the eCommerce market, other online brands are finding it increasingly difficult to compete. But there's an unlikely contender for the eCommerce crown - and it comes in the form of the world’s largest company by revenue, and king of the physical retail space: Walmart. 

Aligning the Enterprise with Brand Identity

In consumer markets, brand identity is a critical—and difficult to define—component of business success whose contributions to KPIs are becoming more quantifiable than ever before. In this report, we ask marketers and creatives critical questions about their approaches to strategy, channels, platforms, and design and how they contribute to a new era in brand decision making.

The eTail Boston 2019 Director's Report

In this Director's Report, we discuss the top 8 industry challenges affecting all retail companies. We also cover how retailers can convert present challenges into opportunities for growth and development with forward-thinking strategies.

eTail Boston Innovation Briefing - April 2019

In our first briefing of 2019, we give a glimpse into how major retailers are finding new paths forward and positioning themselves for success.

Digital Experience Builder Buyer’s Guide

In the retail ecommerce industry, the process of creating digital design assets can be time-consuming and costly. From idea conception to publishing, an interactive design faces many barriers to going live, including access to technical resources and creative compromise. This how-to guide will help you build a business case for investing in a no-code digital experience builder.

5 Reasons You Dont Need A CMS To Create Amazing Digital Experiences

As ecommerce marketers, your time and resources are likely dedicated to the noble cause of building site traffic. From email campaigns, to social media, to SEO, to retargeting ads, all roads (hopefully) lead to your ecommerce site. This is the core goal of every marketing effort, to drive traffic to your site. Which is why there is nothing more frustrating than seeing only a fraction of that hard-earned traffic convert.You know what to do, but your CMS has real limitations that slow you down. What if there was a better way? A way to create immersive experiences that not only drive a higher return on acquisition campaigns, but also drive stronger brand loyalty. You can! Best of all, you can do it without being dependent on your CMS or development resources.

eTail East 2018 Innovation Briefing

In this brief report, we give a snapshot of how several small and large retailers are accepting omnichannel growing pains, prioritizing customer experience, and reaping the benefits.

The New Rules of Holiday Readiness

When it comes to the holidays, some things never change—but your customers’ expectations aren’t one of them. If your plans for holiday readiness haven’t changed much over the years, you may miss out on opportunities to increase year-over-year sales during the time you need them most. In The New Rules of Holiday Readiness, you have access to Industry experts as they share insights, strategies, and expectations for the holiday season. You’ll also enjoy our eTail East Holiday Checklist—the best gift a retailer could ask for.

Staying Strong in the Digital Arena: How SMBs are managing risk and reaping rewards

The latest eTail SMB report, produced in partnership with Cogeco, explores just how important e-commerce has become for SMB retailers, as well as the digital threats that they need to understand and prepare for in order to fully prepare for. You'll discover:What are the greatest digital threats facing SMBsWhy basic PCI compliance is more complex than you thinkSteps you should take to maintain a healthy digital presence Click the image to the left to download your copy of the report! 

Driving Cross-Channel Experiences with Intelligent Consumer Data

By building relationships through contextual commerce, brands can enhance their customer relationship efforts and uncover what consumers want as they drive sales. This eTail report provides insights into how enterprise retailers are managing evolving consumer expectations, including:What channels retailers prioritize when utilizing intelligent dataWhich marketplaces are enabling retailers to learn about consumersHow retailers identify shopping patterns before marketing to customersHow retailers drive performance with intelligent content strategies

Aligning Customer Content with Retail Success

Aligning Customer Content with Retail Success explores the marketing landscape to identify why user-generated content is emerging as a breakthrough marketing strategy in the industry. Insights include: 50% of retailers identify content like UGC as the No. 1 differentiator of their brands48% of retailers incorporate UGC in 2017, and 34% have seen an increase in submissionsAlmost all retailers agree that UGC improves engagement, confidence, feedback and more100% of mid-market retailers have incorporated UGC into their marketing efforts Click on the image to the left to download now!

IT’S BEING DONE: How Walmart Drives Marketing Success With Data Science

In this enterprise retailer’s guide to managing and optimizing online promotions, Akamai takes an inside look at key strategies from the marketers at Walmart, including: Taking a targeted, multi-channel approach to marketingAssembling and measuring the success of campaignsDriving higher conversions and more revenueTaking a rigorous “deep-dive” to determine campaign successClick on the image to the left to download now!

[Whitepaper] The Mid-Year E-Commerce Outlook for Large Enterprises

Thanks to the proliferation of digital commerce channels and new-age technologies, the retail landscape is more competitive than ever. Large retailers with global footprints are under siege by smaller, more agile brands that are seizing competitive advantages wherever they can find them – from more engaging shopping experiences to smoother fulfillment. Every year, the eTail team surveys its audience to learn about the tools and technologies they're implementing, the goals they're chasing, and the results they're seeing. Concentrating on large retailers with annual revenues above $500 million, this report analyzes how brands are seeing success with mobile, social, and website optimization. Click the banner to the left to download the paper now!

2017 eCommerce Innovation Briefing

In this brief report, we give a snapshot of how several small and large retailers are accepting omnichannel growing pains, prioritizing customer experience, and reaping the benefits. Click the banner to the left to download the paper now!

Benchmark Performance Marketing in 2017: How Retailers are Gaining Visibility and Control of Their Marketing Spend

From rapidly growing channels such as mobile, to tried and true email, digital marketing for retailers in 2017 hinges on greater visibility into campaign effectiveness. In order to develop a greater appreciation of where digital retailers must prioritize, as well as the tools they need to be more effective.Read on to see where your peers are investing in greater digital efficiency and the visibility they need to plan for the future.

Navigating Channel Disruption and Evolving Consumer Technology

As retailers begin preparations for the 2017 holiday season, retailers must adopt more sophisticated marketing techniques and measure brand perception to drive successful cross-channel experiences in 2018. eTail partnered with IgnitionOne to analyze cross-channel marketing practices based on a survey of 550 leading retail executives. Findings include:68% of retailers continue to approach marketing on a limited or channel-by-channel basisPersonalization and acquiring new customers are cross-channel goals for most retailers in 201878% of retailers manage cross-channel advertising in-house

eTail West 2018: Video Presentations On-Demand

Missed out on some great sessions at eTail West 2018? Click here to access our exclusive, on demand recording directly from onsite!

Want even more reading material? View whitepapers and reports from our 2018 event.

2018 Media Center