Anant Arora

Digital retailers typically offer millions of products leaving their customers overwhelmed with choice. In this session, audience will learn what it takes to bring the knowledge of customer persona and business specific insights to curate a personalized shopping experience where customers feel confident in their purchase and come back for more. Walk away with ideas for: 

• Learning how to devise winning omnichannel customer journeys 
• Cutting thru the clutter to deliver winning product strategies 
• Elevating customer confidence with frictionless omni-shopping