Esther Kang

Customers expect options when it comes to buying and delivery. To compete, retailers must provide multiple ways to purchase both online and offline and also a variety of delivery options. Not only that, but customers seek transparency and communication every step of the way. Hear from Clark’s, Famous Footwear and others as they share ideas for: 

• Reviewing current trends in omnichannel purchasing and delivery 
• Catering to varying preferences, ensuring a seamless and flexible buying experience across all channels 
• Providing real-time visibility into inventory across to ensure accurate product availability info 
• Empowering customers to personalize their shopping journeys by being able to modify their orders, delivery methods, etc.